Verified Job
Hardware / Network Engineer
Senior Product Support Engineer
Hardware / Network Engineer
#741538
Remote / WFH
Gogo Business aviation
Job Description
Full job description
The Senior Product Support Engineer is responsible for serving as a subject matter expert for Gogo legacy products, former Satcom Direct product lines, and current and emerging Gogo hardware platforms. This role supports operational and customer needs through proactive and reactive product support, cross-functional technical collaboration, issue escalation management, and technical training delivery.
This position requires strong technical problem-solving skills, the ability to manage competing priorities in a fast-paced environment, and a collaborative approach to working with engineering, development, customer support, OEMs, MROs , and other internal and external stakeholders.
COME ON BOARD THE GOGO PRODUCT SUPPORT TEAM!
How will you make a
The Senior Product Support Engineer is responsible for serving as a subject matter expert for Gogo legacy products, former Satcom Direct product lines, and current and emerging Gogo hardware platforms. This role supports operational and customer needs through proactive and reactive product support, cross-functional technical collaboration, issue escalation management, and technical training delivery.
This position requires strong technical problem-solving skills, the ability to manage competing priorities in a fast-paced environment, and a collaborative approach to working with engineering, development, customer support, OEMs, MROs , and other internal and external stakeholders.
COME ON BOARD THE GOGO PRODUCT SUPPORT TEAM!
How will you make a
