Senior Practice Coach

The Senior Practice Coach role is responsible for leading the development and execution of targeted projects that aim to improve staff knowledge and practice interventions across the Community Services branch. The role combines a level of systems activities, higher level leadership responsibilities, and staff coaching that aims to build the nuanced and accountable ways of working with families and young people to ensure community quality and impact. The role works closely with front-line staff in delivering in-field side-by-side coaching to scaffold staff development, while also leading all quality compliance and acute client risk management.

Duties

Lead the development and implementation of discreet practice reform projects across the branch, ensuring the use of the centralised project management framework at ATSICHS.
Lead the review and improvements of the ATSICHS client empowerment-based practice framework, ensuring clear integration and automation processes imbedded into ATSICHS CRM and Mobcare applications for consistent uptake in front-line teams.
Lead the development and implementation of an annual training and development plan, focussed on improving staff practice skills, stakeholder engagement, professionalism, and conflict mediation. Develop a schedule of training that aligns with practice evidence-based skills gap across the kindergarten teams.
Provide a comprehensive assessment of staff pedagogy and work practices, tailoring solutions and coaching on evidenced assessment.
Lead the development of risk frameworks, including the development and review of associated policies and procedures for managing compliance and risk in the early years sector.
Systematise and digitise case management operations to improve data tracking and monitoring of quality deliverables.
Lead the quantitative and qualitative client feedback instruments to inform improvements in ATSICHS practice approaches and model of care improvements.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and support Practice and Quality Team that will help you grow personally and professionally.

Benefits

Base Salary of $110,012 per annum (Based on qualification and experience).
Additional 12% Super + access to salary packaging (Increases your take home pay).
Permanent Full Time position.
Work for a leading Aboriginal and Torres Strait Islander, community-controlled organisation.

COVID-19 Requirement

Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.

Skills and Experiences:
Required

Degree Qualification+ Moderate Experience: Bachelor's degree in a relevant social services field with at least 4 years case management experience in family support, child protection, youth support, housing or related field.

OR

Diploma + High Experience: Diploma in relevant Community/Services field with at least 6 years in a case management role in family support, child protection, youth support, housing or related field.

AND

Theoretical and Technical Practice: Demonstrated ability to apply and critique child safety and social work theoretical frameworks of practice, implementing client interventions based upon scaffolding client self-awareness, agency, and empowered sustainable behaviour change interventions.

Preferred

Project Management Experience or Transferrable Skills: Previous experience or transferrable skills related to project management is desirable, or willingness to attend specialist project management training.
Additional Requirements

National Police Certificate.
Current Working with Children's Card (Blue Card) or be eligible to apply.
Driver's Licence.
Evidence of Work Rights.
Travel to work in the community on a regular basis.
Travel between work sites on a regular basis

How to apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.