Senior Manager

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Customer Care
1 month
India
Gujarat
Ahmedabad Get directions →
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ID: 449223
Published 1 month ago by Vito India
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In Customer Care category
Ahmedabad, Gujarat, India
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Developing and executing Ecommerce Modern Trade Strategy
• Managing the growth, penetration and share gains of the 4 key categories of business
• Manage daytoday marketplace Modern Trade Ecommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance, and performance
• Sales targets, onsite campaigns, promotion planning, operations and Customer relation management
• Strategy formation and Growth planning
• Right utilization of the budgets for key accounts.
• Conduct Monthly Business review with partners.
• Develop Joint Business Plan with partners broken down into quarter and months
• Feed Product Development Ideas thru category Insights gathered through channel partners and tracking competitor activity
• Responsible for identifying new ways to improve site conversion, average order size, and other key performance indicators to maximize sales growth and profitability.

Experience Required:
• Very good understanding of Sales and distribution of FMCG categories. The candidate must have Ecommerce experience

Functional Skills Required:
• Strong communication, interpersonal and presentation skills
• Sales Management, Planning and Operational Skills
• Merchandising Skills both paid and unpaid visibility
• Qualitative and Quantitative Problem Solving Skills
• Strong Analytical Skills Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

Developing and executing Ecommerce Modern Trade Strategy
• Managing the growth, penetration and share gains of the 4 key categories of business
• Manage daytoday marketplace Modern Trade Ecommerce operations, customer service, updates, post listings, promotions, merchandising, maintenance, and performance
• Sales targets, onsite campaigns, promotion planning, operations and Customer relation management
• Strategy formation and Growth planning
• Right utilization of the budgets for key accounts.
• Conduct Monthly Business review with partners.
• Develop Joint Business Plan with partners broken down into quarter and months
• Feed Product Development Ideas thru category Insights gathered through channel partners and tracking competitor activity
• Responsible for identifying new ways to improve site conversion, average order size, and other key performance indicators to maximize sales growth and profitability.

Experience Required:
• Very good understanding of Sales and distribution of FMCG categories. The candidate must have Ecommerce experience

Functional Skills Required:
• Strong communication, interpersonal and presentation skills
• Sales Management, Planning and Operational Skills
• Merchandising Skills both paid and unpaid visibility
• Qualitative and Quantitative Problem Solving Skills
• Strong Analytical Skills
Vito India
Vito India
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