Senior Manager, Retail Compliance
Job Description
117939
Department:
Group Compliance - Institutional
Division:
Risk
Location:
Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role
As a Senior Manager, Retail Compliance (SME), you will act as a trusted advisor and subject matter expert (SME) providing independent second line oversight across the Australia Retail business.
You will play a critical role in:
Shaping and influencing compliance risk frameworks and outcomes for complex retail banking products (e.g. Everyday Banking, deposits, payments)
Providing expert interpretation of regulatory obligations (e.g. ASIC, APRA, Privacy, Consumer Data Right, AML/CTF where relevant)
Exercising robust, risk-based challenge of first line controls, decisions and risk assessments
Driving proactive identification of emerging regulatory risks and systemic issues
Representing Compliance in senior governance forums and regulatory interactions
This role requires deep subject matter expertise, strong judgement, and the ability to influence senior stakeholders (GM/Exec level) in a highly regulated environment.
Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full-Time
What will your day look like?
SME Advisory & Thought Leadership
Act as the recognised Compliance SME for Retail (Everyday Banking and associated products)
Provide authoritative, risk-based advice on regulatory obligations, control design, and business initiatives
Interpret and translate complex regulatory requirements into practical business outcomes
Second Line Oversight & Challenge
Lead independent oversight and robust challenge of first line compliance risk management practices, including:
Form and document independent opinions on risk posture and escalate where required
Regulatory Change & Emerging Risk
Provide expert guidance on regulatory change (e.g. APRA CPS 230/220, ASIC reforms) and ensure impacts are understood and addressed
Identify emerging risks, thematic issues and systemic control weaknesses, and influence remediation priorities
Governance & Reporting
Deliver high-quality, insight-driven reporting to senior risk committees (e.g. NFR forums, Board sub-committees where applicable)
Clearly articulate risk themes, control gaps and forward-looking risk outlooks
Stakeholder & Regulatory Engagement
Build and maintain credible relationships with senior business leaders and risk partners
Support regulatory engagement, including preparation for regulatory reviews, audits, and deep dives
Drive a strong risk culture, promoting accountability and proactive risk management across the Retail business
What will you bring?
10-15+ years’ experience in Compliance / Non-Financial Risk within banking or a highly regulated financial services environment
Demonstrated experience operating as a Compliance SME or senior advisor in a second line function
Deep understanding of Australian regulatory landscape, including:
APRA (CPS 220, CPS 230)
ASIC regulatory expectations
Conduct risk and consumer protection obligations
Proven ability to challenge and influence senior stakeholders (GM/Exec level) with credibility
