Senior Manager, Insurance Operations Compliance

Holdco is a joint venture between Coastal Community Insurance Services and Interior Savings Insurance Services. Both organizations operate as separate legal entities, each maintaining their own local focus and branding. We are looking for a Senior Manager, Insurance Operations Compliance to join our leadership team. If you’re passionate about leadership and collaboration, risk management, compliance and regulatory excellence, we’d like to hear from you!

What’s the role?

As a Senior Manager, Insurance Operations Compliance, you’ll excel as a knowledgeable leader equipped to support Holdco’s vision of operational and compliance excellence through strategic oversight and leadership. You’ll work closely with various key stakeholders, including Insurance Senior Management and Regional Managers, to ensure alignment with our strategic direction and standards.

Your duties will include:

Operations Compliance

Liaise with senior management to address audit gaps and ensure compliance.
Provide leadership in operational, compliance, and strategic areas.
Oversee regulation updates, compliance, and license renewals for insurance subsidiaries.
Manage organizational policies to ensure regulatory compliance and updates.
Is the Nominee for one or more of the subsidiaries of Holdco
Leadership

Foster a collaborative and innovative work environment.
Develop workforce strategies for performance management and talent retention.
Align operational goals with corporate vision and communicate decisions to direct reports.
Administration and Reporting

Direct compliance adherence among direct reports and managers.
Report audit and compliance results to senior management and recommend solutions.
Ensure agency compliance with regulatory requirements and provides ongoing reporting.
What are we looking for?

Successful completion of a bachelor’s degree or diploma in a related discipline.
Eligible for Level 3 General Insurance License, with Canadian Accredited Insurance Brokers (CAIB) held for a minimum of five year or Chartered Professional Insurance (CIP) designation.
10 years’ experience in the insurance industry
Ideally, you are a flexible, collaborative team player with:

Solutions based leader with the ability to overcome obstacles and seek solutions for the end user.
Superior knowledge of personal and business insurance, policies, practices, procedures, and general Agency operations with advanced knowledge of Holdco subsidiaries’ specific Policy and Procedures.
Solid understanding of the competitive environment in the financial marketplace.
Thorough understanding of credit union insurance operations, principles, and values.
Solid understanding of Provincial Regulations governing the insurance and financial industry.
Advanced technical knowledge of insurance systems including EPIC, EZ ITV, Applied Rater, and ICBC Software with a minimum of 10 years’ working experience.
Proficient in Microsoft Office products
Who are we?

Holdco is a joint venture between Coastal Community Insurance Services and Interior Savings Insurance Services. Both organizations operate as separate legal entities, each maintaining their own local focus and branding.

About Interior Savings

About Interior Savings Interior Savings is a member-owned, democratically-controlled credit union dedicated to creating local money while helping to build vibrant communities. Through its 21 branches, 16 insurance offices, Member Service Centre, and two Commercial Services Centres, the Credit Union offers personal and commercial banking and a full range of insurance and wealth management services to more than 70,000 members across 14 communities in the BC Interior. In the last 15 years, Interior Savings has returned $58.7 million to members through its Member Rewards Program and invested nearly $8 million in support of community programs.

About Coastal Community

Improving financial health, enriching lives, and building healthier communities…These are at the core of who we are and what we do at Coastal Community Credit Union (CCCU). With these as our focus areas, we continue to grow our position as the largest financial services organization based on Vancouver Island and the Gulf Islands, while remaining among the largest credit unions in British Columbia. In order to help our members and clients improve their financial health, CCCU’s family of companies offers a wide range of products, services and expertise in personal, business and commercial banking, general and commercial insurance* and wealth management**. As an Island-based business, we’re committed to making meaningful differences in the places we call home. CCCU continues to help build healthier communities in part through donations, sponsorships, scholarship and fundraising efforts totaling over half-a-million dollars each year.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.50% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) - $+2,700.00 to $137,57+.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you! Read more