Verified Job
Digital Marketing
Senior Manager, Everyday Savings
Digital Marketing
#560816
Remote / WFH
Job Description
Requisition ID: 2241+5
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
At the Senior Manager, Everyday Savings, you will provide strategic direction, leadership and oversight for the Retail Money Master (Everyday Savings) account in Canada, ensuring business strategies, plans and initiatives are supported incompliance with governing regulation, internal policies and procedures.
Is this role right for you? In this role, you will:
Lead and drive a client-first culture throughout your team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Manage P&L (profit and loss) statements for the Retail Money Master (Everyday Savings), including delivering on financial goals/targets for NII, NIAT and balances and enrolment in the smart savings tools
Lead all aspects of product management for the business lines, including product design and development, offers and pricing, distribution and marketing, and regulatory requirements
Product design and development: Maintain a best-in class Everyday Savings product with clear value propositions for prioritized segments and products that support client primacy, innovating continuously to meet changing client needs and keep up with industry trends
Offers and pricing: Maintain competitive pricing that supports client growth and financial target attainment, partnering closely with our Retail Client Growth team to develop mass and targeted offers that support acquisition targets and deliver incremental market share growth in priority segments, and partnering with Finance to build and manage an incentive budget that balances growth and cost while developing pricing strategy to grow Everyday Savings portfolio
Distribution & marketing: Partner effectively with Marketing to achieve acquisition targets, and with Branch, Contact Centre and Digital partners to deliver a seamless client and advisor experience
Regulatory requirements: Have a solid understanding of the regulatory environment and work closely with Internal Controls partners to ensure requirements are met and issues are managed and remediated appropriately
Be responsible for the end-to-end client experience with a focus on creating a differentiated experience based on client value/segment, defining the value proposition and client experience for priority segments in partnership with the Segments team
Ensure the client experience across channels is coherent and consistent, continuing to expand offerings to digitally guided and self-serve channels
Partner with Retail Client Growth and Digital teams to create a seamless onboarding experience and to optimize early month on book engagement
Stay current on the best-in-class experiences other Banks and Financial Institutions offer domestically and abroad, continuously bringing in the external perspective to stay competitive
Maintain and design the right offers and product shelf to support the Bank’s client primacy and deposit objectives
Leverage data and analytics to understand client and market behaviours, communicating industry and portfolio trends and insights effectively to the frontline and senior executives
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Post-secondary education in related field
Multiple years of relevant experience working across retail financial products
Strong understanding of retail banking products and retail client needs
Exceptional business planning, strategy, development and execution skills
Proven relationship management skills with demonstrated seamless collaboration across multiple stakeholders
Proven experience in leading complex multi-stakeholder initiatives, with expert track record of delivering on time/budget
Recognized and resilient team leader who inspires a results-oriented, customer-centric culture
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
At the Senior Manager, Everyday Savings, you will provide strategic direction, leadership and oversight for the Retail Money Master (Everyday Savings) account in Canada, ensuring business strategies, plans and initiatives are supported incompliance with governing regulation, internal policies and procedures.
Is this role right for you? In this role, you will:
Lead and drive a client-first culture throughout your team to deepen client relationships and leverage broader Bank relationships, systems and knowledge
Manage P&L (profit and loss) statements for the Retail Money Master (Everyday Savings), including delivering on financial goals/targets for NII, NIAT and balances and enrolment in the smart savings tools
Lead all aspects of product management for the business lines, including product design and development, offers and pricing, distribution and marketing, and regulatory requirements
Product design and development: Maintain a best-in class Everyday Savings product with clear value propositions for prioritized segments and products that support client primacy, innovating continuously to meet changing client needs and keep up with industry trends
Offers and pricing: Maintain competitive pricing that supports client growth and financial target attainment, partnering closely with our Retail Client Growth team to develop mass and targeted offers that support acquisition targets and deliver incremental market share growth in priority segments, and partnering with Finance to build and manage an incentive budget that balances growth and cost while developing pricing strategy to grow Everyday Savings portfolio
Distribution & marketing: Partner effectively with Marketing to achieve acquisition targets, and with Branch, Contact Centre and Digital partners to deliver a seamless client and advisor experience
Regulatory requirements: Have a solid understanding of the regulatory environment and work closely with Internal Controls partners to ensure requirements are met and issues are managed and remediated appropriately
Be responsible for the end-to-end client experience with a focus on creating a differentiated experience based on client value/segment, defining the value proposition and client experience for priority segments in partnership with the Segments team
Ensure the client experience across channels is coherent and consistent, continuing to expand offerings to digitally guided and self-serve channels
Partner with Retail Client Growth and Digital teams to create a seamless onboarding experience and to optimize early month on book engagement
Stay current on the best-in-class experiences other Banks and Financial Institutions offer domestically and abroad, continuously bringing in the external perspective to stay competitive
Maintain and design the right offers and product shelf to support the Bank’s client primacy and deposit objectives
Leverage data and analytics to understand client and market behaviours, communicating industry and portfolio trends and insights effectively to the frontline and senior executives
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Post-secondary education in related field
Multiple years of relevant experience working across retail financial products
Strong understanding of retail banking products and retail client needs
Exceptional business planning, strategy, development and execution skills
Proven relationship management skills with demonstrated seamless collaboration across multiple stakeholders
Proven experience in leading complex multi-stakeholder initiatives, with expert track record of delivering on time/budget
Recognized and resilient team leader who inspires a results-oriented, customer-centric culture
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
