Verified Job
Back Office / Data Entry
Senior Litigation Specialist
Back Office / Data Entry
#35483
Remote / WFH
icare
Job Description
Reference number
498772
Occupation
Workers Compensation
Work type
Contract / Temporary
Location
Sydney City
Salary Information
Closing date
21 June 2026 at 11:55pm
Senior Litigation Specialist
Summary: Receive, respond and effectively resolve pre-litigation and litigation disputes raised by customers
Location: Sydney CBD
12 months – Fixed Term Contract as Senior Litigation Specialist with icare
Hybrid working environment, office in Sydney CBD
Offering starting salary of $ 149,739
About the Role
The purpose of this role is to receive, respond and effectively resolve pre-litigation and litigation disputes raised by customers. Pre- litigation includes receiving, actioning, responding to and resolving requests for review of service provider/Scheme Agent liability and work capacity decisions on workers compensation claims. Litigation includes all litigated matters before the Workers Compensation Commission (WCC) and the Courts involving work capacity decisions and where needed, provide support to the Dispute Resolution and Litigation Leaders on all other litigated matters before the WCC. The role will also be responsible for liaising with the Dispute Resolution and Litigation Leaders to determine litigation strategies on all pre-litigation and litigation matters to ensure they are managed in accordance with business objectives, liaising with the Dispute Resolution Manager when necessary to ensure legal issues are managed in accordance with the policies of the Board and the icare executive and developing and implementing opportunities to continually improve and enhance services to our customers.
Benefits
A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
Comprehensive learning and development support aligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program
Duties
It’s an exciting time at icare where no two days are the same: as Sr Litigation Specialist you will:
Guide specialists to effectively manage and respond to requests for internal review by an insurer of liability and work capacity decisions on workers compensation claims.
Guide specialists to manage and respond to applications to resolve a dispute before the Workers Compensation Commission and other litigation before the Courts.
Assist and support the team in the completion of quality reviews of liability and work capacity disputes within legislated timeframes.
Drive successful outcomes and avoid unnecessary disputes.
Use and update the relevant claims management and customer relationship systems.
Work with team and other internal stakeholders to achieve positive customer outcomes.
Promote positive working relationships with external stakeholders.
Guide and determine when to engage, instruct and manage legal provider services performance on pre-litigation and litigation matters.
Engage with, consult and manage communications (including settlement options/litigation strategy) with our service providers/Scheme Agents and impacted stakeholders.
Ensure the team meets legislated timeframes and actuarial targets.
Respond to, lead and facilitate education on precedents and emerging trends on pre-litigated and litigated matters.
Research and prepare position papers for consideration in making scheme-wide policy decisions resulting from reviews of decisions on workers compensation claims or proposed changes to regulation and legislation.
Engage with and foster key external relationships to ensure effective engagement with the icare business model.
498772
Occupation
Workers Compensation
Work type
Contract / Temporary
Location
Sydney City
Salary Information
Closing date
21 June 2026 at 11:55pm
Senior Litigation Specialist
Summary: Receive, respond and effectively resolve pre-litigation and litigation disputes raised by customers
Location: Sydney CBD
12 months – Fixed Term Contract as Senior Litigation Specialist with icare
Hybrid working environment, office in Sydney CBD
Offering starting salary of $ 149,739
About the Role
The purpose of this role is to receive, respond and effectively resolve pre-litigation and litigation disputes raised by customers. Pre- litigation includes receiving, actioning, responding to and resolving requests for review of service provider/Scheme Agent liability and work capacity decisions on workers compensation claims. Litigation includes all litigated matters before the Workers Compensation Commission (WCC) and the Courts involving work capacity decisions and where needed, provide support to the Dispute Resolution and Litigation Leaders on all other litigated matters before the WCC. The role will also be responsible for liaising with the Dispute Resolution and Litigation Leaders to determine litigation strategies on all pre-litigation and litigation matters to ensure they are managed in accordance with business objectives, liaising with the Dispute Resolution Manager when necessary to ensure legal issues are managed in accordance with the policies of the Board and the icare executive and developing and implementing opportunities to continually improve and enhance services to our customers.
Benefits
A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
Comprehensive learning and development support aligned to icare’s Core Capabilities.
Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
Access to our Employee Assistance Program
Duties
It’s an exciting time at icare where no two days are the same: as Sr Litigation Specialist you will:
Guide specialists to effectively manage and respond to requests for internal review by an insurer of liability and work capacity decisions on workers compensation claims.
Guide specialists to manage and respond to applications to resolve a dispute before the Workers Compensation Commission and other litigation before the Courts.
Assist and support the team in the completion of quality reviews of liability and work capacity disputes within legislated timeframes.
Drive successful outcomes and avoid unnecessary disputes.
Use and update the relevant claims management and customer relationship systems.
Work with team and other internal stakeholders to achieve positive customer outcomes.
Promote positive working relationships with external stakeholders.
Guide and determine when to engage, instruct and manage legal provider services performance on pre-litigation and litigation matters.
Engage with, consult and manage communications (including settlement options/litigation strategy) with our service providers/Scheme Agents and impacted stakeholders.
Ensure the team meets legislated timeframes and actuarial targets.
Respond to, lead and facilitate education on precedents and emerging trends on pre-litigated and litigated matters.
Research and prepare position papers for consideration in making scheme-wide policy decisions resulting from reviews of decisions on workers compensation claims or proposed changes to regulation and legislation.
Engage with and foster key external relationships to ensure effective engagement with the icare business model.
