Verified Job
IT / Software / Data Analyst
Senior Integrations Engineer Amazon Shipping
IT / Software / Data Analyst
#439675
Remote / WFH
Job Description
5+ years of directly managing and responsible for multiple large projects experience
Bachelor's degree
Experience in handling external customer engagements using REST APIs, JSON modeling.
If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.
Who are we?
It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Delivery Technology organization, build the complex software solutions that work across our vendors, warehouses and carriers to optimize both the time and cost of getting packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers.
Who we’re seeking?
We are looking for a driven, entrepreneurial, and analytical Senior Integrations Engineer.
This position requires influencing across multiple teams, businesses, and senior leaders. The role requires a deep understanding of customer needs and thinking big about how we can make the shipping experience across online retail seamless and delightful.
The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.
Key job responsibilities
1. Establish technical credibility in the engagement cycle and collaborate with Sales to drive adoption of our integration-focused products and features
2. Develop deep and broad relationships with executives and technical stakeholders at partner organizations
3. Lead discovery and integration discussions with enterprise customers, support the Shipper or 3rd party solution provider onboarding process, and troubleshoot where needed. Provide technical support and architectural guidance directly to developers
4. Write integration tutorials, whitepapers and technical articles for the developer community, capturing and sharing the best practices
Analyze current processes, identify bottlenecks/ pain-points and evaluate opportunities to improve end user experiences, reduce time/ costs, improve CX and accelerate growth
5. Act as an Integrations leader between customer, support & engineering, and business team
Create program goals and related metrics, track progress and manage through obstacles to achieve your objectives
6. Assess integration risks, anticipate challenges, and communicate risks to leadership team
7. Participate in architectural discussions to ensure solutions are stable, scalable and efficient
Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
Managed external relationships in the past and be comfortable with the level of communication with C-Suite level stakeholders (CIO, CEOs).
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, ****** orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
Bachelor's degree
Experience in handling external customer engagements using REST APIs, JSON modeling.
If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.
Who are we?
It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Delivery Technology organization, build the complex software solutions that work across our vendors, warehouses and carriers to optimize both the time and cost of getting packages delivered. Our products and services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers.
Who we’re seeking?
We are looking for a driven, entrepreneurial, and analytical Senior Integrations Engineer.
This position requires influencing across multiple teams, businesses, and senior leaders. The role requires a deep understanding of customer needs and thinking big about how we can make the shipping experience across online retail seamless and delightful.
The ideal candidate is excited by technology, passionate about learning and should view every customer interaction as an opportunity to create an exceptional experience. You will need to be entrepreneurial, and work in a highly collaborative environment. You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm. You dive deep and like the complexity of systems but drive simple, innovative solutions for customer-facing experiences. You have excellent judgment and high standards. You are an articulate, persuasive communicator and a good writer. People trust and respect you and they like to work with you. You are eager to pioneer new experiences, putting the customer first and challenging conventional wisdom.
Key job responsibilities
1. Establish technical credibility in the engagement cycle and collaborate with Sales to drive adoption of our integration-focused products and features
2. Develop deep and broad relationships with executives and technical stakeholders at partner organizations
3. Lead discovery and integration discussions with enterprise customers, support the Shipper or 3rd party solution provider onboarding process, and troubleshoot where needed. Provide technical support and architectural guidance directly to developers
4. Write integration tutorials, whitepapers and technical articles for the developer community, capturing and sharing the best practices
Analyze current processes, identify bottlenecks/ pain-points and evaluate opportunities to improve end user experiences, reduce time/ costs, improve CX and accelerate growth
5. Act as an Integrations leader between customer, support & engineering, and business team
Create program goals and related metrics, track progress and manage through obstacles to achieve your objectives
6. Assess integration risks, anticipate challenges, and communicate risks to leadership team
7. Participate in architectural discussions to ensure solutions are stable, scalable and efficient
Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
Managed external relationships in the past and be comfortable with the level of communication with C-Suite level stakeholders (CIO, CEOs).
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, ****** orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
