Senior Infrastructure & Security Alanlyst- job post InsureLine Brokers Inc. (Head Office
Job Description
Senior Infrastructure & Security Analyst
Who We Are
InsureLine is one of Canada's fastest-growing insurance brokerages, with 45+ offices from coast to coast. Behind every branch is a technology backbone that has to be fast, secure, and dependable — and that's where you come in. We're growing our technology team and looking for someone who loves solving hard problems, making systems better, and helping people do their best work.
About the Role
As our Senior Infrastructure & Security Analyst, you'll be the go-to expert who keeps our people productive and our infrastructure resilient. You'll blend hands-on technical depth with a builder's mindset — resolving the toughest escalations one moment and designing smarter, more automated, more secure systems the next. It's equal parts trusted advisor, mentor, and hands-on engineer, with real room to shape how we work.
What You'll Do
· Be the senior escalation point for the support team — untangling complex, cross-system incidents and driving them to resolution alongside internal teams and vendors.
· Deliver responsive, genuinely helpful support to colleagues across 45+ locations, owning each issue end to end and keeping people informed on progress, risks, and next steps.
· Run and continually sharpen our Microsoft 365 environment — identity, email, collaboration, security, and device management — with an eye for governance and standardization.
· Keep our Azure environment (including Azure Virtual Desktop / Cloud PCs) reliable, secure, performant, and cost-aware.
· Maintain and improve corporate networking — internet, WiFi, LAN/WAN, VPN, routing and switching — plus the end-user devices that connect to it, pushing for better uptime and cleaner standard configurations.
· Support the business applications that live outside M365, managing integrations, vendor relationships, and day-to-day operational health.
