Key Responsibilities
• Supervise Housekeeping Teams:
• Monitor and guide daily housekeeping operations at the site.
• Ensure cleanliness and hygiene standards are maintained.
• Time & Attendance:
• Record daily attendance of the housekeeping team.
• Share updates with the Head Office regularly.
• Reliever Arrangement
• Manage backup staff in case of absenteeism.
• Manpower Recruitment
• Hire housekeeping staff.
• Maintain their records and ensure statutory compliance is managed by HO.
• Client Coordination
• Act as a link between the client and the company.
• Handle any issues related to staff attendance, performance, or discipline.
• Client Feedback & Issue Resolution:
• Collect regular feedback.
• Address concerns related to housekeeping or manpower.
• Billing & Payment Coordination:
• Coordinate with the client for invoicing.
• Follow up on payment status.
• Documentation & MIS Reporting: