Senior Customer Care Executive

JOB DESCRIPTION
. Following the administrative management of production orders through the ERP Systems (Mario and SAP), ensuring good level of communication between Vanessa departments
. Dealing with customer change orders and hold releasing to start the scheduling, purchasing and production process, ensuring correct information sharing between departments in the fastest and complete possible way
. Actively manage the project schedule proactively manage risk and any potential delay support EMR Project Manager with margin uplift in case of change orders and/or customer additional requests Read more