Verified Job
IT / Software / Data Analyst
Senior Business Systems Analyst
IT / Software / Data Analyst
#48061
Remote / WFH
TechBiz Global GmbH
Job Description
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Business Systems Analyst to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Responsibilities:
Lead Discovery and Requirements Refinement workshops with customers, ensuring that the requirements are well defined and exploring solution options that re-use existing platform capabilities rather than one-off custom solutions.
Carry out high-quality impact assessments and assessing the dependencies and impact on downstream systems and operations processes.
Communicate and articulate the customer requirements and your impact assessment to the Product, Engineering, Quality Assurance, and Operations ensuring alignment, and successful delivery outcomes.
Analyze technical specifications of files, API’s and other message systems (e.g. ISO8583) to identify impacts.
Query and analyze merchant, transaction and product-rules data to identify impacts.
Provide L1/L2 support to customers during SIT and UAT and participate in 24x7 on-call support on a roster basis.
Assist the Project Management team with planning the releases of changes and projects to meet client SLA’s and launch dates.
Lead and participate in client workshops and provide support services in both remote and on- site environments.
Maintain tickets with accurate and up-to-date status information.
Performs any other duties that may be assigned from time to time.
Minimum of 5 years experience within the card payments industry, preferably with hands-on involvement in either of the following: card issuing, merchant acquiring, card scheme compliance, or a related payment technology.
Bachelor’s degree in IT, Computer Science, or a related discipline, or equivalent experience gained in a technical environment.
Excellent written and verbal communication skills in English.
Comfortable leading stakeholder engagements and workshops in both remote and on-site environments.
Willing to travel internationally, particularly across Europe, Latin America, and North America.
Responsibilities:
Lead Discovery and Requirements Refinement workshops with customers, ensuring that the requirements are well defined and exploring solution options that re-use existing platform capabilities rather than one-off custom solutions.
Carry out high-quality impact assessments and assessing the dependencies and impact on downstream systems and operations processes.
Communicate and articulate the customer requirements and your impact assessment to the Product, Engineering, Quality Assurance, and Operations ensuring alignment, and successful delivery outcomes.
Analyze technical specifications of files, API’s and other message systems (e.g. ISO8583) to identify impacts.
Query and analyze merchant, transaction and product-rules data to identify impacts.
Provide L1/L2 support to customers during SIT and UAT and participate in 24x7 on-call support on a roster basis.
Assist the Project Management team with planning the releases of changes and projects to meet client SLA’s and launch dates.
Lead and participate in client workshops and provide support services in both remote and on- site environments.
Maintain tickets with accurate and up-to-date status information.
Performs any other duties that may be assigned from time to time.
Minimum of 5 years experience within the card payments industry, preferably with hands-on involvement in either of the following: card issuing, merchant acquiring, card scheme compliance, or a related payment technology.
Bachelor’s degree in IT, Computer Science, or a related discipline, or equivalent experience gained in a technical environment.
Excellent written and verbal communication skills in English.
Comfortable leading stakeholder engagements and workshops in both remote and on-site environments.
Willing to travel internationally, particularly across Europe, Latin America, and North America.
