Senior Business Support Executive

Role Description This is a full-time, on-site role for a Senior Business Support Executive based in the Mohali district. The Senior Business Support Executive will provide comprehensive administrative and operational support to business units, including coordinating schedules, preparing reports, maintaining records, and managing documentation. This role will handle customer and partner inquiries, ensure timely resolution of issues, and support client onboarding and post-sales service. The position includes analyzing business data and performance metrics, preparing dashboards, and providing insights to support decision-making and process improvements. The Senior Business Support Executive will also collaborate with cross-functional teams such as sales, operations, finance, and customer success to streamline workflows, support projects, and uphold service standards.
Qualifications
• Strong business support and administrative assistance skills, including document management, reporting, and coordination.
• Effective communication and customer service skills to manage internal stakeholders, clients, and partners professionally.
• Good analytical skills to interpret data, create basic reports or dashboards, and support process optimization.
• Proficiency with office productivity tools (e.g., spreadsheets, presentations, CRM or ERP systems) and willingness to learn new software.
• Bachelor’s degree in Business Administration, Commerce, Management, or a related field preferred.
• Proven experience in a business support, operations, or customer service role, ideally in a fast-paced or multi-location environment.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines independently.
• Comfort working on-site in Mohali district and collaborating with cross-functional teams.
• Experience in fitness, wellness, franchising, or retail operations is an advantage but not mandatory.