Senior Business Analyst, Information Technology

Job Type:

Employee
Duration in Months (for fixed-term jobs):

N/A
Job Family:

Business Systems Analysis
# of Open Positions:

1
Faculty/Service - Department:

MedTech Operations
Campus:

Roger Guindon Hall
Union Affiliation:

UOITP
Date Posted:

June 16, 2025
Applications must be received BEFORE:

June 27, 2025
Hours per week:

35
Salary Grade:

UOITP Grade11
Salary Range:

$+2,685.00 - $115,243.00
About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.
Position Purpose:

Provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements. Works closely with various levels of senior management, often acting as an official liaison between IT and the client to identify how to apply new technologies and procedures to the organization’s advantage. Manages and organizes electronic data according to the existing data administration policies and standards in order to ensure that the information needs of the users are met. Installs, configures and maintains the electronic data and systems to support and improve the efficiency of the organization’s operations.

Typical Accountabilities:

Business analysis: Leads the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary.

Business requirements: Identifies, designs, and refines business process changes and transactions. Develops a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.

Risk assessment: Anticipates risks and issues in plans and requirements and work in collaboration with IT professionals to take appropriate action to mitigate and resolve them. Ensures that designs are implemented into a solution that is fully tested, functional, and accurate. Oversees the smooth transition of all system enhancements into the daily operations of users.

Testing: Designs and executes business and end-user test scenarios and integration tests. Ensures that the system meets the requirements in terms of functionality, performance, reliability, and security. Tracks, monitors and demonstrates completion of a requirement.

Documentation: Prepares technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation. Documents application functionality as well as the individual transactions tested, keeping track of the different levels of errors; packages service requests, problem logs, and systems enhancements into evolution releases for the business area. Ensures the development and delivery of procedure manuals and training materials.

Technical support and services: Provides expertise to clients regarding the use of systems. Process various special requests from clients, including the upload or extraction of data and the management of specialized systems.

Development: Maintains and upgrades interfaces to ensure clients are able to access the information and reports required to make informed decisions. Assists the business area with the implementation of changes to current procedures.

Systems assessments: Installs and configures systems to ensure full and proper functionality. Reviews existing system capabilities and workflow to determine and recommend if changes or upgrades are possible within existing systems or if new system developments are required in order to increase business efficiency.

Database management: Participates in planning and designing the physical databases and the database objects to effectively support the logical data design and the administrative applications created. Assists in the migration of data dictionary objects from development through production. Advises users on how to access the data, how to plan, implement and test the applications access to the databases and the applications database backup and recovery requirements.

Security services: Investigates security breaches, recommends corrective actions and implements security measures to ensure data integrity.

Continuous improvement: Keeps appraised of emerging technologies and identifies opportunities to integrate these to automate business processes. In this sense, contributes to the implementation of new versions of the database management system or related software tools.

Knowlgedge, Experience and Skills:

Essential Qualifications:

University Degree in Computer Science, Management Information Systems (MIS) or a related field or an equivalent combination of education and experience

Minimum 3 years of experience supporting business units and their IT needs

Other Qualifications:

Knowledge of computing principles with understanding of business processes and cycles

Knowledge of project management methods and practices

Knowledge of University’s business standards and processes

Knowledge of industry standards and best practices.

Knowledge of the management practices in the fields of database and data administration Knowledge of various software and applications

Knowledge of computer security and access principles and best practices

Analytical skills to convert business requirements into technical specifications

Organizational skills to prioritize work and meet multiple strict deadlines.

Ability to communicate technical concepts in a non-technical manner

Ability to proactively keep abreast of new emerging technologies

Bilingualism - French and English (written and spoken)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-1+ as defined in Policy 12+ – Covid-1+ Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts. Read more