Senior Branch Relationship Manager

Job Description

Job role

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets .

• Ensures high levels of customer service orientation and application of bank policy.

• Cross sells existing bank products to customers.

• Informs customers of new products or product enhancements to further expand the banking relationship.

• Plans and conducts special sales initiatives and events for prospective and existing clients.

• Coordinates with other group companies to provide seamless access to other products.

• Maintains complete relationship record for assigned customer accounts.

• Tracks customer complaints/queries and turnaround times for customer satisfaction

Job Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

• Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc

• Understanding of MF and Insurance an added advantage Customer orientation,

• High energy and drive.

• Go getter attitude.

• Self motivated with a passion to achieve