Senior Application Support Analyst- job post Royal Bank of Canada
Altona, Manitoba
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IT / Software / Data Analyst
#743707
Remote / WFH
Royal Bank of Canada
Job Description
Full job description
Job Description
What is the opportunity?
We are looking for a Senior Application Support Analyst to provide end user support, process knowledge and content for key financial applications (IBM Cognos (TM1), PeopleSoft) ensuring seamless operations and user satisfaction. This involves delivering timely and professional support, issue resolution, incident management, knowledge sharing to enhance user proficiency, and address user inquiries.