Senior Administrative Clerk - Diagnostic Imaging (Temporary Full-Time)

Position: Senior Administrative Services Clerk
Department: Diagnostic Imaging
Posting ID: 2160
Status: Temporary Full-Time (12 months)
Role Level: AC03 ($24.17 to $30.18)
Hours of Work/Shifts: All Shifts (Days, Evenings, Nights, Weekends); 8 hour shifts
Site: Credit Valley Hospital (Must be able to work at all three sites as assigned. The Hospital retains the right to change assigned work location to any other THP site either permanently or temporarily based on operational needs. As part of our commitment to flexibility and growth, you may be required to cross-train in at least one other modality to support operational needs across THP)
Posted: April 1, 2025
Internal Deadline: April 8, 2025

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

Our Values: Compassion, Excellence, Courage

Our Goals: Quality, Access, Sustainability

Our Enablers: People, Education, Innovation, Research

*The location of any vacancy/position may be changed or reassigned as per operational needs

Duties and Responsibilities:

Answer telephone
Facilitate inpatient appointments
Assist Resource Technologist with coordinating patient flow
Enter portering information into Connexal
Strong knowledge of medical terminology
Experience with Meditech and PACS
Enter inpatient exams in RIS
Coordinate patient consent and prep information
Ability to coordinate patient flow
Communicate preparation information to inpatient floors
Paging of MRP’s for Radiologist
Scanning paperwork
Gather pertinent patient information, eg. Previous, lab results, etc., for biopsy and inpatient procedures
Assist in changing of patients for examination
Booking ultrasound biopsies, notifying patient and physician’s office
Ordering forms from Print Shop
Order on-site supplies through materials management system
Strong organizational skills with the ability to prioritize tasks
High accuracy and attention to detail when performing a wide variety of tasks
Excellent patient service skills, delivering positive patient centered care
Other duties as requested
Qualifications:

Completion of clerical / senior clerk training program or equivalent education and experience in a health care environment.
Health related undergraduate degree an asset
Previous experience in Diagnostic Imaging an asset
MRI safety screening experience preferred
High accuracy typing skills combined with proficient computer software skills including Meditech, MSM bookings, Microsoft word Excel and SCM
Proven ability to work independently and within a multidisciplinary team in a high stress environment
Proven ability to multitask and able to adapt readily to changes in workload demands.
Ability to communicate effectively both verbal and in writing
Critical thinking and exceptional problem solving skills when dealing with patients, physicians, hospital staff and external stakeholders.
Excellent organization and time management skills ensuring compliance with diagnostic imaging policy and procedures.
High degree of professionalism and competency to function in a position requiring initiative and the ability to prioritize duties of the position with limited to no supervision.
Patient care focused to deliver the highest quality of care to patients and families.
Excellent attendance records required.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act. Read more