Job highlights
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Qualifications
Possesses and exhibits strong customer service and communication skills
Works effectively both independently and in teams
Able to multitask
Accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible
Displays positive image, tact and diplomacy, active listener and articulate
Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others
Must be able to handle diverse, complex and stressful interpersonal situations and crisis management scenarios
Strong risk analysis, organizational and problem solving skills
Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes
Minimum Education, Training, And Experience Required
Minimum of a high school diploma required
Must be able to obtain Maryland Guard Card within the first 180 days of employment
Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides
Must submit to and pass a criminal background check
Must obtain within the first 6 months and maintain throughout employment:
De-Escalation Training
Must obtain within first +0 days of employment and maintain throughout employment
International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification'
CPR
Must demonstrate proper use of equipment and supplies according to established procedures within the first +0 days
Communicates by radio in a clear, concise and professional manner
Demonstrates proper use of Security vehicle to supplement routine duties or special requests
Understands and uses computer equipment, maintaining confidentiality of information and password
Demonstrates proper use of patient restraint equipment
Adheres to department/hospital policies and procedures in performing duties and assignments
Understands and informs others of hospital fire safety procedures
Always wears appropriate protective equipment during interaction with patients
Washes hands after every patient interaction
Adheres to all safety-related and Security Department policies
In the first 6 months demonstrate the ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity
If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:
Infant (31 thru 12 months)
Child (13 months thru 12 years)
Adolescent (13 years thru 17 years)
Adult (18 years thru 65 years)
Geriatric (66+ years)
If applicable, must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status
Light Work - Lifting up to 20 pounds on an infrequent basis (less than one lift every three minutes and/or carrying up to 10 pounds, or requiring walking or standing to a significant degree (about six [6] hours a day)
Ergonomic Risk Factors
Repetition: Repeating the same motion over and over again places stress on the muscles and tendons
The severity of risk depends on how often the action is repeated, the speed of the movement, the required force and muscles involved
Forceful Exertion: The amount of physical effort required to perform a task (such as moving patients) or to maintain control of equipment or tools
The amount of force depends on the type of grip, the weight of an object or person, body posture, the type of activity and the duration of the task
Benefits
Frederick Health offers a comprehensive and affordable benefits package
Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs
Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees
Frederick Health offers a robust Paid Time Off program for eligible employees
Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees
All employees have access to free financial planning sessions
We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program
Pay is based on experience, skills and education
If position is part-time, salary will be pro-rated based on scheduled hours
The pay range may also vary within the stated range based on specialty if applicable
Non-Exempt positions may have shift differential and/or Overtime paid, if applicable
Hourly Range: $16.81 - $23.08
Responsibilities
Receiving general direction from the Safety and Security Director, Supervisor or Lead Officer, incumbent shall provide a safe and secure environment for Hospital patients, visitors and employees by enforcing Hospital security regulations and by continuously watching for and the timely reporting of any and all hazards or unusual occurrences through patrol of assigned areas; furthermore the incumbent shall provide protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department
This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior
Provides protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras
Provides escorts for staff, visitors and patients as requested
Apprehends criminal violators when necessary and appropriate
Provides emergency response to a variety of situations
Applies patient restraints as needed
Patrols assigned areas, both buildings and grounds, giving attention to those areas where security problems have occurred
Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees
Maintains strict confidentiality at all times
Conducts preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents
Keeps supervisor informed at all times
Prepares and submits written reports and daily events in a complete, timely and accurate manner
Logs all responses and incidents
Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping and maintains documentation
Performs fire drills as required
Assists in morgue releases
Ensures medical record checklist for expired patients
Provides support to tissue recovery team
Monitors CCTV and Access Control system
Readies and secures helicopter landing area
Escorts medical personnel to patient location
Provides support for patient transports
Participates in assistance with workplace violence victims; responds to medical emergencies; controls pedestrian and vehicular traffic
Act as a first responder to HazMat incidents
Create safety awareness among patients, visitors and staff
Actively takes part in any Safety and Security quality improvement initiatives
Troubleshoots parking gates machines when necessary to ensure proper operation of all parking equipment
Maintains all hospital issued uniforms and equipment
Conducts a wide range of customer services
Manages visitor’s entry into the hospital
Maintains proper and safe visitation
May have to work other shifts as necessary
Performs other duties as necessary or assigned
Exhibits him/herself as a consistent performer in all areas of job responsibilities
Consistently adheres to the standards of performance
Meets and at times exceeds standards
Demonstrates sound judgement and is an effective member of the team
Seeks to improve knowledge, skill and proficiency in areas needing development
Patient Contact
Neonate (0 thru 30 days)
Possess the ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs and to provide the care needed as described in the unit’s/department’s policies and procedures
Reports to Security Supervisor
Job description
Job Details
Description
Job Summary
Receiving general direction from the Safety and Security Director, Supervisor or Lead Officer, incumbent shall provide a safe and secure environment for Hospital patients, visitors and employees by enforcing Hospital security regulations and by continuously watching for and the timely reporting of any and all hazards or unusual occurrences through patrol of assigned areas; furthermore the incumbent shall provide protective service and response for protection of the people and property of the Hospital; is responsible for assisting with the day-to-day operation of Department.
This position supports the Frederick Health mission, vision, core values and customer service philosophy and adheres to the Frederick Health Compliance Program, including following all regulatory requirements and the Frederick Health Standards of Behavior.
Essential Functions
• Provides protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
• Provides escorts for staff, visitors and patients as requested.
• Apprehends criminal violators when necessary and appropriate.
• Provides emergency response to a variety of situations.
• Applies patient restraints as needed.
• Patrols assigned areas, both buildings and grounds, giving attention to those areas where security problems have occurred.
• Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
• Maintains strict confidentiality at all times.
• Conducts preliminary investigations into thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents. Keeps supervisor informed at all times.
• Prepares and submits written reports and daily events in a complete, timely and accurate manner. Logs all responses and incidents.
• Maintains accountability for valuables/property and other forms of evidence, ensures safekeeping and maintains documentation.
• Performs fire drills as required.
• Assists in morgue releases. Ensures medical record checklist for expired patients.
• Provides support to tissue recovery team.
• Monitors CCTV and Access Control system.
• Readies and secures helicopter landing area. Escorts medical personnel to patient location. Provides support for patient transports.
• Participates in assistance with workplace violence victims; responds to medical emergencies; controls pedestrian and vehicular traffic.
• Act as a first responder to HazMat incidents.
• Create safety awareness among patients, visitors and staff.
• Actively takes part in any Safety and Security quality improvement initiatives.
• Troubleshoots parking gates machines when necessary to ensure proper operation of all parking equipment.
• Maintains all hospital issued uniforms and equipment.
• Conducts a wide range of customer services.
• Manages visitor’s entry into the hospital. Maintains proper and safe visitation.
• May have to work other shifts as necessary.
• Performs other duties as necessary or assigned.
Required Knowledge, Skills And Abilities
• Possesses and exhibits strong customer service and communication skills.
• Exhibits him/herself as a consistent performer in all areas of job responsibilities.
• Consistently adheres to the standards of performance. Meets and at times exceeds standards.
• Demonstrates sound judgement and is an effective member of the team.
• Seeks to improve knowledge, skill and proficiency in areas needing development.
• Works effectively both independently and in teams. Able to multitask.
• Accessible, energetic, concerned, empathetic, positive attitude, collaborative and flexible. Displays positive image, tact and diplomacy, active listener and articulate.
• Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.
• Must be able to handle diverse, complex and stressful interpersonal situations and crisis management scenarios.
• Strong risk analysis, organizational and problem solving skills.
• Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.
Minimum Education, Training, And Experience Required
• Minimum of a high school diploma required.
• Maryland State Police (MSP) Security Guard Card certification preferred or
• Must be able to obtain Maryland Guard Card within the first 180 days of employment.
• No experience required, but 1-3 years of security or related experience preferred.
• Must possess and maintain a valid Maryland driver’s license or valid license from the state in which the employee resides.
• Must submit to and pass a criminal background check.
• Must obtain within the first 6 months and maintain throughout employment:
• De-Escalation Training
• Must obtain within first +0 days of employment and maintain throughout employment
• International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification'
• CPR
• Must demonstrate proper use of equipment and supplies according to established procedures within the first +0 days.
• Communicates by radio in a clear, concise and professional manner
• Demonstrates proper use of Security vehicle to supplement routine duties or special requests
• Understands and uses computer equipment, maintaining confidentiality of information and password
• Demonstrates proper use of patient restraint equipment.
• Adheres to department/hospital policies and procedures in performing duties and assignments
• Understands and informs others of hospital fire safety procedures
• Always wears appropriate protective equipment during interaction with patients
• Washes hands after every patient interaction
• Adheres to all safety-related and Security Department policies
• In the first 6 months demonstrate the ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression; Effectively manage a high volume of activity.
Patient Contact
If applicable, must demonstrate and maintain current knowledge and skills in providing appropriate care/contact for patients in the following age groups:
• Neonate (0 thru 30 days)
• Infant (31 thru 12 months)
• Child (13 months thru 12 years)
• Adolescent (13 years thru 17 years)
• Adult (18 years thru 65 years)
• Geriatric (66+ years)
If applicable, must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status. Possess the ability to interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs and to provide the care needed as described in the unit’s/department’s policies and procedures.
Physical Requirements
Light Work - Lifting up to 20 pounds on an infrequent basis (less than one lift every three minutes and/or carrying up to 10 pounds, or requiring walking or standing to a significant degree (about six [6] hours a day).
Ergonomic Risk Factors
Repetition: Repeating the same motion over and over again places stress on the muscles and tendons. The severity of risk depends on how often the action is repeated, the speed of the movement, the required force and muscles involved.
Forceful Exertion: The amount of physical effort required to perform a task (such as moving patients) or to maintain control of equipment or tools. The amount of force depends on the type of grip, the weight of an object or person, body posture, the type of activity and the duration of the task.
Working Conditions
Bloodborne Pathogens Exposure Risk: Category B – MAY have exposure to blood or body fluids.
Reporting Relationship
Reports to Security Supervisor
Disclaimer
The content of this document reflects the general duties, responsibilities, minimum skills, abilities and competencies necessary to perform the essential functions of the job and should not be considered as an exhaustive detailed description of all the work requirements of the position.
Caring for you as you care for the CommUNITY
Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and we offer multiple plans to best meet your and your family's needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.
Pay is based on experience, skills and education. If position is part-time, salary will be pro-rated based on scheduled hours. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.
Hourly Range: $16.81 - $23.08
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