Seamstress-Laundry Attendant

Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.


The collection includes L’Apogée Courchevel, Le Bristol Paris, Brenners Park-Hotel Spa in Baden-Baden, Hôtel du Cap-Eden-Roc in Antibes, Château Saint-Martin Spa in Vence, The Lanesborough in London, Eden Rock-St Barths, Jumby Bay Island in Antigua, Palácio Tangará in São Paulo, Hotel La Palma in Capri, The Vineta Hotel in Palm Beach, and more than 150 private villas around the globe.


The Vineta Hotel - situated in the heart of Palm Beach, the Vineta Hotel will be located just two blocks off Worth Avenue. Set soon, the hotel will be reborn following a top-to-bottom renovation.

The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Collection Hotels.

The team of the Vineta are waiting for you to have an exceptional experience!


JOB DESCRIPTION

Contract
01. Permanent



Place
Palm Beach, Florida, USA


MISSIONS

Position Profile:


With personal commitment and an emotional sense of gracious hospitality, make the most positive impact on guest experiences by maintaining the highest standards when handling guest laundry/dry-cleaning, associates’ uniforms and other various hotel linens and laundry equipment.


With high integrity, provides a 5 diamond/5 star experience to guests and Oetker Collection's legendary service.

Maintain positive internal and external relationships and communicate with internal team members to advise of guest service needs, items which require maintenance and issues of concern in a prompt, proactive manner as appropriate.

Ensure compliance to all hotel policies, standards, procedures and practices.

Process laundry/dry-cleaning items to impeccable standards, with genuine care, attention and detail, using approved hotel products and equipment.

Maintain Valet/Uniform/Linen room in a clean and orderly condition.

Prioritize and respond to all guest and internal laundry/dry-cleaning/uniform requests in timely and efficient manner.

Assist other team members in Housekeeping and other departments, as requested and undertake other ad hoc related responsibilities, as required.

Respect environmental guidelines.

Actively demonstrate teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility.
BENEFITS

We offer an excellent remuneration package, including salary, health dental benefits, 401K and ongoing learning development from our Masterpiece Academy.

Be a part of history and a superstar team!


PROFILE

Core Skills Competencies:


Service Excellence – Delight our guest at every interaction, with a genuinely warm presence, friendly, sincere nature, drive for service excellence.

Detail Oriented – Great care and attention to detail in fast paced environment.

Cleanliness Oriented – Demonstrated need for exceptional order and cleanliness, is well groomed with good personal hygiene.

Functional Competence – Knowledge of Laundering/Dry-Cleaning/Pressing Techniques, safely work with chemicals, lift, stand, reach, grip and exert steady-paced mobility, able to push and pull carts regularly throughout a shift.

Operational Knowledge – Learn and follow Laundry/Dry-Cleaning/Uniform Room service standards, programs, policies and procedures.

Self Motivation - Able to follow through on direction, with minimal supervision.

Communication –Able to comprehend, read, write and clearly speak basic English, including workplace policies, job instruction, departmental and safety information.

Problem Solving –Able to prioritize, multi-task, help others; calmly, respectfully, creatively and successfully resolve problems, as required.

Ethical and Professional Conduct – Fulfill responsibilities with highest integrity.

Education Experience:


Minimum 2 years previous work experience in a similar capacity.

Demonstrated understanding for luxury hotel standards of service.

May be required to work evenings, weekends, and/or holidays.

If you wish to invest in Oetker Collection, we encourage you to take this opportunity and we would be very happy to have you as member of our team.

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