Verified Job
Retail / Counter Sales
Sea Logistics Sales Representative - LCL FS-VS
Retail / Counter Sales
#520246
Remote / WFH
Job Description
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence. Your Role
You will be responsible for developing + diversifying business in line with financial + volume targets. Your Responsibilities
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills and Experiences
• Graduation is mandatory.
• 4-5 years of relevant experience.
• Excellent communication and presentation skills.
• Strong focus on customer + stakeholder relationships.
• Strong time management will be key to success.
Good Reasons to Join
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
You will be responsible for developing + diversifying business in line with financial + volume targets. Your Responsibilities
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
• To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
• To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.
• To monitor competition by gathering current marketplace information on pricing + products.
• To report customer feedback to the CCL team, supporting resolutions as required.
• To align with CCL colleagues when onboarding new customers.
• To maintain + update the most relevant customer information in internal systems.
• To regularly review customer portfolios with the CCL Managers + team.
• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Your Skills and Experiences
• Graduation is mandatory.
• 4-5 years of relevant experience.
• Excellent communication and presentation skills.
• Strong focus on customer + stakeholder relationships.
• Strong time management will be key to success.
Good Reasons to Join
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
