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Scrum Master

Acton, Australian Capital Territory
Customer Support / TeleCaller
#700671
Remote / WFH

Job Description

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Acton ACT

50 km
jobs in Acton ACT
75+ jobs - since yesterday

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NCS Australia
Canberra ACT
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Charnwood ACT 2615
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NCS Australia







Company Description

At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.


We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.


We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.


Job Description

As a Scrum Master, you’ll act as a facilitator, coach, and mentor—supporting teams to embrace Agile ways of working while removing impediments and fostering a culture of collaboration, accountability, and continuous improvement.


You will lead and facilitate all Scrum ceremonies while coaching teams across Agile, Scrum, Kanban, and SAFe practices to uplift capability and maturity. Acting as a true servant-leader, you’ll proactively remove impediments, drive alignment to PI objectives, Definition of Done, and architectural standards, and embed DevOps and fit-for-purpose delivery lifecycles. You’ll work across teams to manage dependencies, support ART-level ceremonies, and foster strong collaboration, all while championing a culture of accountability, continuous improvement, and high-quality delivery that meets both functional and non-functional requirements.


Qualifications
Proven experience as a Scrum Master in Agile environments
Strong understanding of Scrum, Kanban, and SAFe frameworks
Excellent stakeholder management and communication skills
Ability to influence, coach, and lead without authority
Experience working in complex, cross-functional environments
Willing and able to obtain a AGSV Security clearance.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.


NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, ****** orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.


Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.


Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
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