Verified Job
Customer Support / TeleCaller
Scheduler/ Administrative Coordinator
Customer Support / TeleCaller
#682566
Remote / WFH
Job Description
Full job description
Scheduler / Administrative Coordinator (Bilingual English/Spanish Required)
Date Posted: October 6, 2025
Pay: $20.00 – $25.00 per hour (depending on experience)
About Us
At therapEz LLC, we work at play.
We’re a therapist-owned pediatric therapy company located in central Phoenix, providing a friendly and supportive environment for children and young adults receiving speech, occupational, physical, feeding, and music therapies.
Our mission is to Empower, Educate, and Encourage our patients and their families with Empathy and Ethical Practices. We’re dedicated to creating a collaborative workplace where both our families and our team members feel supported, valued, and heard.
Position Summary
We are currently seeking a Bilingual (English/Spanish) Scheduler / Administrative Coordinator to join our front office team!
This role is vital in ensuring smooth day-to-day clinic operations. The Scheduler will oversee appointment management, client check-ins, and communication between families, therapists, and directors. The ideal candidate is organized, detail-oriented, fluent in both English and Spanish, and thrives in a fast-paced, team-based environment.
Key Responsibilities
Scheduling & Coordination
Manage and maintain therapist and client schedules in EMR.
Schedule and reschedule appointments, make-up sessions, and new client intakes.
Update and track initial appointments, renewals, and authorizations across EMR calendars and notes.
Communicate with therapists regarding authorization status and scheduling updates.
Front Office & Client Communication
Greet and check in clients upon arrival, ensuring attendance is accurately recorded.
Communicate effectively with families in English and Spanish regarding appointments, cancellations, and clinic updates.
Coordinate new client referrals and assist with onboarding.
Administrative Support
Communicate absences, cancellations, and schedule changes.
Coordinate interpreting services (must be pre-scheduled).
Ensure a positive, welcoming experience for families and visitors.
Qualifications
Bilingual in English and Spanish (Required)
Excellent communication and organizational skills.
Strong attention to detail and ability to manage multiple priorities.
Professional, empathetic, and team-oriented attitude.
What We Offer
Supportive and collaborative work culture
Flexible schedule options
Opportunity for growth within a growing pediatric therapy company
Meaningful work that directly impacts families and children in the community
Job Types: Full-time
Hours: 7:30am-4:00pm
Pay: $20.00 – $25.00 per hour
Benefits: Flexible schedule
To apply, please send your resume to operations@therapez.org
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
On-the-job training
Paid orientation
Paid training
Work Location: In person
Scheduler / Administrative Coordinator (Bilingual English/Spanish Required)
Date Posted: October 6, 2025
Pay: $20.00 – $25.00 per hour (depending on experience)
About Us
At therapEz LLC, we work at play.
We’re a therapist-owned pediatric therapy company located in central Phoenix, providing a friendly and supportive environment for children and young adults receiving speech, occupational, physical, feeding, and music therapies.
Our mission is to Empower, Educate, and Encourage our patients and their families with Empathy and Ethical Practices. We’re dedicated to creating a collaborative workplace where both our families and our team members feel supported, valued, and heard.
Position Summary
We are currently seeking a Bilingual (English/Spanish) Scheduler / Administrative Coordinator to join our front office team!
This role is vital in ensuring smooth day-to-day clinic operations. The Scheduler will oversee appointment management, client check-ins, and communication between families, therapists, and directors. The ideal candidate is organized, detail-oriented, fluent in both English and Spanish, and thrives in a fast-paced, team-based environment.
Key Responsibilities
Scheduling & Coordination
Manage and maintain therapist and client schedules in EMR.
Schedule and reschedule appointments, make-up sessions, and new client intakes.
Update and track initial appointments, renewals, and authorizations across EMR calendars and notes.
Communicate with therapists regarding authorization status and scheduling updates.
Front Office & Client Communication
Greet and check in clients upon arrival, ensuring attendance is accurately recorded.
Communicate effectively with families in English and Spanish regarding appointments, cancellations, and clinic updates.
Coordinate new client referrals and assist with onboarding.
Administrative Support
Communicate absences, cancellations, and schedule changes.
Coordinate interpreting services (must be pre-scheduled).
Ensure a positive, welcoming experience for families and visitors.
Qualifications
Bilingual in English and Spanish (Required)
Excellent communication and organizational skills.
Strong attention to detail and ability to manage multiple priorities.
Professional, empathetic, and team-oriented attitude.
What We Offer
Supportive and collaborative work culture
Flexible schedule options
Opportunity for growth within a growing pediatric therapy company
Meaningful work that directly impacts families and children in the community
Job Types: Full-time
Hours: 7:30am-4:00pm
Pay: $20.00 – $25.00 per hour
Benefits: Flexible schedule
To apply, please send your resume to operations@therapez.org
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
On-the-job training
Paid orientation
Paid training
Work Location: In person
