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SAVE BPO DomesticInternational Jobs

Mumbai, Maharashtra
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#231214
Remote / WFH

Job Description

Immediate Joining Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience: Freshers / Experience

Sal: Fresher 15k to 20k ,Experience : Salary upto - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

JOB Role :

• Engaged in handling calls of Enterprise & different business units (Internal & External)Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users.

• The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.

• Perform problem cause analysisResolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

• Has technical experience and skills in the areas of problem determination, creativity, and analysis
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