Sales Support Representative

How You'll Create Impact
You will:

Support sales objectives by providing high-quality clinical service, advice and case support to customers

Build and maintain strong professional relationships with surgeons, registrars, nurse unit managers, theatre staff, CSSD teams and other key stakeholders

Drive appropriate utilisation of Zimmer Biomet solutions by ensuring the right product is available for the right patient

Manage nurse, registrar and surgeon engagement through lead identification, case management and structured product in-service training

Ensuring timely return and tracking of instrument sets post-procedure
Developing and maintaining surgeon-specific surgical technique and workflow documentation

Provide case support outside your defined territory when required

Actively support the Sales team in the execution of the Sales Plan and achievement of annual targets

What Makes You Stand Out
Essential

Degree qualification in Health, Nursing, Physiotherapy, Science, Business, Marketing or a related discipline

Strong communication skills with the ability to build trust and influence clinical stakeholders

Ability to become technically proficient across the assigned product portfolio

Excellent organisational and time management skills

Ability to quickly learn and retain complex clinical and technical information

A proactive, positive and solutions-focused mindset

Desirable

Previous experience working in an operating theatre environment

Working knowledge of the medical device or orthopaedic industry

Previous experience in sales or clinical support (healthcare preferred)

Travel Expectations
Frequent travel within the assigned territory (up to 90%)

Occasional out-of-territory, or overseas travel as required