Sales Staf
Job Description
Company Description Yogikrupa Khadi Bhandar is a retail organization dedicated to promoting traditional khadi and handloom products to a wide range of customers. The company focuses on offering quality, ethically sourced fabrics and garments that support local artisans and sustainable production. Team members work in a mission-driven environment that values integrity, customer service, and respect for heritage. Yogikrupa Khadi Bhandar aims to blend traditional craftsmanship with modern retail practices to reach customers across diverse regions.
Role Description This is a full-time remote role for a Sales Staff team member at Yogikrupa Khadi Bhandar. The Sales Staff will engage with customers through phone, messaging, and online platforms to understand their needs, recommend suitable khadi and handloom products, and support them throughout the purchasing process. Daily responsibilities include managing customer inquiries, sharing product information and pricing, processing orders, coordinating with internal teams for inventory and delivery, and maintaining accurate sales records. The Sales Staff will also help achieve sales targets, follow up on leads, gather feedback, and contribute ideas to improve customer experience and online sales processes. The role requires consistent communication, responsiveness, and a professional, service-oriented approach while working remotely.
Qualifications
• Strong customer service and communication skills, with the ability to build rapport and handle customer queries clearly and professionally.
• Sales aptitude, including basic knowledge of sales techniques, lead follow-up, and comfort working with targets and performance metrics.
• Basic digital literacy, including familiarity with messaging apps, email, and online sales or CRM tools.
• Organizational and time-management skills to handle multiple customer interactions, track orders, and update records accurately.
• Interest in khadi, handloom, or traditional textiles, with willingness to learn product details and convey their value to customers.
• Ability to work independently in a remote environment, maintain reliability in attendance, and collaborate effectively with a distributed team.
• Prior experience in retail, telesales, or e-commerce sales is preferred but not mandatory.
• Minimum high school education or equivalent; additional training in sales, retail, or customer service is an advantage
