Sales Representative II Territory Manager ENT

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Sales Representative II/ Territory Manager- ENT,Delhi

Medtronic
New Delhi, Delhi
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15 hours agoFull–time
Position Title:

Sales Representative II

Location:

Delhi

Reports To:

Regional Manager

Division/Business:

ENT ( Surgical Technologies )

Main Purpose:
• To execute strategic sales activities undertaken as part of a Business Planning model
• To provide surgical coverage, follow-up support and troubleshooting for ENT therapy
• To provide product and therapy training and education to new and existing centers.
• To leverage customer contact at implant to grow the existing business/accounts
• To achieve territory growth targets for specified therapies by initiating and developing key implanters, implant centres, referral networks and educating patient influencers / support groups.
• To ensure that the Company’s agreed quality standards are maintained with regard to its products, procedures, policies, operations and customer contact.

Key Accountabilities:
• Provide surgical case coverage, follow-up support and troubleshooting for all ENT therapies in the assigned Territory
• Conduct customer in-services for new and existing accounts
• Conduct required training for new accounts on all therapies
• Sell specified therapies to physicians, institutions, payers and other medical staff
• Develop relationships with physicians and hospital administration staff to ensure both clinical and non-clinical needs are identified and met
• Work with existing key implant centers to develop and implement strategies to move accounts towards technical self-sufficiency.
• Support DBS cases along with the implanters and provide adequate training and troubleshooting help at the time of live cases.
• Gather and communicate input from field to management regarding market trends, customer satisfaction, competition, and product issues
• Develop ethical, positive long-term customer relationships
• Demonstrate a responsible attitude towards expense management
• Conduct Consignment counts as required by Product and Inventory Management
• Provide Sales Forecast data to Sales Manager upon request and in a timely manner
• Develop Sales strategies and execute same within the Sales Force Effectiveness model
• Maintain data relating to Customer information and Sales activity in prescribed manner within Data Management Systems
• Complete Competencies and Competency examination as prescribed by the Education Manager
• Work within and actively promote Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.
• Observe all health and safety policies and procedures and take all reasonable care that actions or omissions do not impact on the health and safety of others.
• Other duties as required.

Experience and Knowledge:
• At least 3- 7 years sales experience in a technical and dynamic environment.

Proven sales and negotiations experience
• KEY EXPERIENCES, SKILLS & ESSENTIAL ATTRIBUTES:

(Key experiences, skills and attributes that is most essential for the job incumbent to possess which will aid him/her in successful job performance)

QUALIFICATIONS/EXPERIENCE

Education
• Bachelor in Science /B Pharma/ BE/ BTech in Biomedical Engineering / Bio-instrumentation, Electronics
• PG degree in Business Management (preferred)

Relevant prior Experience and Knowledge which will be useful in current role
• 1 – 5 years’ sales experience
• Selling of capital equipment product from MNC/Company of repute
• Experience in Managing / mentoring team members (preferred)
• Willing to travel extensively

PERFORMANCE SKILLS

Skills required for successful performance in this Role

Communication skills and Interpersonal skills
• Good verbal communicator and presenter – Good command over English and Regional language
• Professional presentation and "Presence"
• Professional standard of written and verbal communication to sales team and customers
• Ability to quickly establish credibility with all levels of customer base
• People and Relationship building Skills including Networking Skills

Technical Knowledge
• Sound clinical and technical knowledge of Spine Therapy products would be an added advantage
• Strategic mindset in planning and driving marketing strategies and managing customers

Business partnership
• Customer focused: Should have an ability to engage the customers & partner to ramp up business support at the same time being able to deliver value.
• Demonstrated grit in handling challenging customers.
• Understanding and ability to collaborate with channel partners.
• Good influencing and convincing skills.
• Ability to work effectively in a team environment.

TRAITS

Competencies that will help to successfully accomplish the job

Result oriented
• Always demonstrates tenacity to achieve assigned AOP and complete the assignment despite challenges
• Well organized, able to set and reset priorities, willing to work extended hours (sometime even beyond call of duty hours) to support emergency cases.
• Demonstrate Patience and perseverance while handling customers.
• Self-Starter, high on initiative

Learning Agility
• Agile to keep acquiring and updating product and process knowledge, undergo training.
• Has ability and willingness to learn from experiences and applies past learning to new situations and changing situations successfully
• Eagerness to learn and expand responsibilities

Change agility
• Adaptability and flexibility - to work in a dynamic and complex environment
• Accepts change and motivates self and others to adapt to change
• Flexible, resourceful, adaptable, and thoughtful
• KEY TRAITS FOR AREA MANAGER - ENT

(Of the Nine Medtronic Traits outlined these traits are most essential for this Role)

TRAITS

STRONG INDICATORS

Mission Values
• Identifies with the six tenets of the Mission – Contribution to human welfare, Growth, Quality, fair Profit, recognize the worth of people and good corporate citizenship.

Compliance & Integrity
• Models the highest standards of honesty, ethics, and integrity.
• Consistently promotes and adheres to letter and spirit of Medtronic Code of Conduct, all applicable laws, and company policies.
• Promotes and ensures an environment where ethical behavior is expected and unethical behavior is not tolerated; expeditiously takes appropriate action when problems occur.

Execution
• Demonstrate Product, Disease and Competition Knowledge
• Demonstrate the required Selling Skills for effective Customer Interaction
• Demonstrate Customer focused discussion
• Consistently delivers results on time and exceeds expectations
• Clarifies and aligns resources for faster execution
• Looks at different ways to align resources for better outcomes
• Continually monitors progress and makes adjustments.
• Takes accountability to produce agreed upon results.

Clear Thinking
• Problem solver: Resolves issues of customers / distributor /KOL in territory.
• Making sound decision in absence of full data.
• Communicates complex matters to Internal (Medtronic people) and other external stakeholders with appropriate clarity and simplicity.

Driven to Win
• Consistently achieves high outcomes under varied circumstances.
• Doesn’t allow degree of difficulty to stand in the way – finishes what he/she started.
• Demonstrates high capacity for work.
• Taking on significant challenging responsibilities
• Pursues work with passion and drive

External Focus
• Operates with customer interests clearly in mind.
• Interacts regularly with customers and seeks inputs.
• Well informed regarding market and industry / competitors operating in territory.
• Explores new opportunities and asks informed questions.

Inspires Others
• Works in partnership with diverse team members to build a unified vision that inspires and engages them
• Understands what matters to individuals and teams
• A source of positive energy and enthusiasm
• Motivates others to achieve beyond what they thought possible

Additional Information
• Posting Date: Feb 28, 2026
• Travel: No