Sales & Operations Manager
Job Description
Online Reputation Manager (Social Media)
GLOBELANCE • New Delhi, Delhi • via LinkedIn
21 hours ago
₹35K–₹40K a month
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on SimplyHired
Job description
Operating in the Digital Marketing & Online Reputation Management sector, we support enterprise and consumer brands in protecting and growing their brand equity across search engines, social platforms, and review sites.
We deliver proactive reputation strategies, crisis response, and content moderation workflows that align PR, product, and customer experience teams.
Location: India — On-site rol...
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Zolie Skin Clinic
Sales & Operations Manager
Zolie Skin Clinic • Delhi • via SimplyHired
22 hours ago
Full–time
No Degree Mentioned
Apply on SimplyHired
Job description
We are looking for a dynamic and result-oriented Centre Manager to oversee clinic operations, drive revenue growth, and ensure an exceptional patient experience. The ideal candidate will combine strong operational management, sales focus, and team leadership to run the clinic efficiently while maintaining premium service standards.
Key Responsibilities:
1. Clinic Operations
● Manage end-to-end clinic operations and ensure smooth daily functioning
● Ensure adherence to SOPs, clinical protocols, and compliance standards
● Oversee billing, inventory, cash management, and clinic resources
● Maintain clinic hygiene, ambiance, and overall readiness
2. Business & Revenue Performance
● Drive monthly and quarterly revenue targets
● Monitor conversions, ticket size, customer footfall, and repeat business
● Track pipeline, collections, and category-wise performance (skin, hair, products)
● Collaborate with doctors and counselors to maximize treatment closures
3. Customer Experience
● Ensure a seamless and premium patient journey
● Handle client counseling, feedback, and complaint resolution
● Build relationships with high-value clients and improve retention
● Maintain high service standards and patient satisfaction
4. Team Management
● Lead and manage clinic staff (doctors, therapists, billing)
● Drive team productivity, performance, and accountability
● Train and motivate the team to achieve service and sales goals
● Ensure discipline, punctuality, and adherence to company policies
5. Systems & Reporting
● Ensure SOP adherence, process efficiency, and audit readiness
● Maintain accurate patient records and digital systems
● Track appointments, billing accuracy, and operational metrics
● Share regular performance reports with management
Requirements:
● Graduate in any discipline
● 1–2 years of experience in clinic, dermatology, aesthetics, or wellness industry
● Strong inclination towards operations and sales
● Good communication, leadership, and problem-solving skills
● Ability to manage teams and handle patient interactions confidently
● Basic knowledge of MS Office and clinic software
● Presentable, confident, and patient-focused approach
Working Details:
● Working Days: Monday to Saturday
● Timings: 11:00 AM – 8:00 PM
Mode: Work from Office
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
