Sales Operations Manager

Sales Operations Specialist / Manager – Operations (Sales)

We are seeking a highly organized and detail-oriented Sales Operations Specialist to join our dynamic team at SSSi. As a Sales Operations Specialist, you will play a critical role in supporting our sales team, optimizing processes, and ensuring the efficient execution of sales strategies. This position is ideal for someone who thrives in a fast-paced environment, has a strong analytical mindset, and is passionate about the education technology industry.

Key Responsibilities:

1. Sales Process Optimization:

· Analyze and streamline the sales process to enhance efficiency and effectiveness.

· Identify bottlenecks and areas for improvement, proposing and implementing solutions.

2. Sales Data Management:

· Maintain and update the CRM system to ensure accurate and up-to-date customer information.

· Generate reports and provide insights based on sales data to assist in decision-making.

3. Sales Enablement:

· Collaborate with the marketing team to develop and update sales collateral, presentations, and training materials.

· Ensure sales representatives have access to the tools and resources needed to succeed.

4. Forecasting and Reporting:

· Assist in sales forecasting by analyzing historical data and market trends.

· Prepare regular sales reports for senior management, highlighting key performance metrics and areas for improvement.

5. Sales Analytics:

· Conduct sales performance analysis to identify trends, opportunities, and areas for improvement.

· Provide actionable insights to the sales team to drive revenue growth.

6. Sales Training and Onboarding:

· Coordinate and facilitate sales training programs and onboarding for new sales team members.

· Develop training materials and documentation to support sales initiatives.

7. Sales Communication:

· Foster effective communication and collaboration between the sales, marketing, and customer support teams.

· Ensure sales teams are informed about product updates, promotions, and industry trends.

8. Contract Management:

· Assist in the management of sales contracts and agreements, ensuring accuracy and compliance.

· Collaborate with legal and finance departments as needed.

+. Sales Target Management:

· Work with the sales team to establish and achieve clear sales targets & goals.

· Monitor progress towards sales targets and provide regular updates to management.

Qualifications:
• Bachelor's degree in business administration, marketing, or a related field.
• Proven experience in sales operations or a similar role, preferably within the education technology industry.
• Proficiency in CRM software (e.g., Salesforce) and sales analytics tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work well under pressure.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of edtech products and the education sector is a plus.

Joining our team at SSSi offers you the opportunity to be part of a rapidly growing industry and contribute to the transformation of education. If you are a motivated individual with a passion for improving education through technology and possess the qualifications mentioned above, we encourage you to apply and be part of our innovative team.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our Sales Operations team on vidya.khalkho@sssi.in or