Verified Job
Customer Support / TeleCaller
Sales Manager/BPO/BPM Services
Customer Support / TeleCaller
#564972
Remote / WFH
Job Description
Position: Sales Manager (BPO/BPM Services)
Role Summary
A challenging position for a high performing sales executive to help Datamatics meet the customer acquisition and revenue growth targets managing the sales team in a competitive and innovative way
The candidate will be responsible for maximizing sales team potential, crafting sales plans and justifying those plans to stakeholders
Key Responsibilities
In-depth knowledge of Datamatics BPO/BPM business offerings and value proposition
Use an existing network of industry contacts to generate new business (Building a 'territory‘) and acquire new customers for Datamatics’ BPO offerings i.e. finance & accounting, banking process management, insurance process management and claims processing
Strong understanding of the BFSI process for BPM, CFO Backoffice processes & Process Automation
Strong experience selling to banking, insurance, manufacturing verticals
In-depth knowledge of market trends and competitor landscape
Understand the customer’s buying cycle
Hunt for new logos / clients – majorly the MHA (Must Have Accounts)
Achieve and regularly meet sales target
Contribute to the overall sales growth strategies and plans
Drive the entire sales cycle from initial prospect engagement to closure (Networking, presentation, negotiation, persistent follow-ups)
Identify and map business strengths and customer’s diverse needs
Anticipate possible escalations and keep the Sales posted for timely intervention
Respond to bid documents, legal clauses, reviewing RFPs and supporting documents
Experience:
Minimum 6 years of ITES sales experience
Minimum 3 years of experience selling either of the BPO offerings i.e. finance & accounting, banking process management, insurance process management, claims processing
Strong experience selling to banking, insurance and manufacturing vertical
Experience working with offshore delivery team would be preferred
Education:
Any Graduate / Post Graduate
Role Summary
A challenging position for a high performing sales executive to help Datamatics meet the customer acquisition and revenue growth targets managing the sales team in a competitive and innovative way
The candidate will be responsible for maximizing sales team potential, crafting sales plans and justifying those plans to stakeholders
Key Responsibilities
In-depth knowledge of Datamatics BPO/BPM business offerings and value proposition
Use an existing network of industry contacts to generate new business (Building a 'territory‘) and acquire new customers for Datamatics’ BPO offerings i.e. finance & accounting, banking process management, insurance process management and claims processing
Strong understanding of the BFSI process for BPM, CFO Backoffice processes & Process Automation
Strong experience selling to banking, insurance, manufacturing verticals
In-depth knowledge of market trends and competitor landscape
Understand the customer’s buying cycle
Hunt for new logos / clients – majorly the MHA (Must Have Accounts)
Achieve and regularly meet sales target
Contribute to the overall sales growth strategies and plans
Drive the entire sales cycle from initial prospect engagement to closure (Networking, presentation, negotiation, persistent follow-ups)
Identify and map business strengths and customer’s diverse needs
Anticipate possible escalations and keep the Sales posted for timely intervention
Respond to bid documents, legal clauses, reviewing RFPs and supporting documents
Experience:
Minimum 6 years of ITES sales experience
Minimum 3 years of experience selling either of the BPO offerings i.e. finance & accounting, banking process management, insurance process management, claims processing
Strong experience selling to banking, insurance and manufacturing vertical
Experience working with offshore delivery team would be preferred
Education:
Any Graduate / Post Graduate
