Verified Job
Sales
Sales Manager - MICE
Sales
#6527
Remote / WFH
Accor Hotel
Job Description
Benefits
Pulled from the full job description
Parental leave
Employee assistance program
Birthday leave
Full job description
Company Description
Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury
Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.
Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.
Job Description
We are seeking a dynamic and results-driven Sales Manager – MICE to join our team. This role is responsible for building strong client relationships, driving new business across key market segments, and maximising revenue through conferences, events, group accommodation, and related services.
You will manage the full sales cycle—from initial enquiry through to post-event follow-up—delivering seamless, five-star service while identifying opportunities for repeat and new business.
Key Responsibilities
Drive new business across Corporate, Social, R&B, Exhibition, and Incentive segments
Manage enquiries via phone, email, web, and internal channels, converting leads into confirmed business
Prepare tailored proposals, contracts, and action plans aligned with client needs
Build and grow existing accounts to maximise revenue opportunities
Conduct site inspections, client entertainment, and represent the hotel at industry events, tradeshows, and offsite sales activities
Proactively follow up proposals and contracts to secure business
Upsell hotel services and identify add-on opportunities to enhance client experience and revenue
Maintain accurate records and reporting using systems such as Delphi and Opera
Achieve and exceed monthly and annual revenue targets
Monitor market trends, competitor activity, and pricing strategies
Collaborate with internal departments to ensure seamless event delivery
Support Conference & Events operations as required, including occasional evening and weekend duties
Maintain and grow a strong database of clients and key contacts
Ensure financial procedures and account management processes are adhered to
Qualifications
About You
Minimum 4-5 years proven experience in hotel sales, MICE, or conference & events environment
Strong commercial acumen with a track record of achieving sales targets
Excellent communication, negotiation, and relationship-building skills
Highly organised with strong attention to detail and ability to manage multiple priorities
Experience using Opera, Delphi, or similar systems preferred
Knowledge of preparing BEOs advantageous
Proactive, self-motivated, and results-focused mindset
Flexibility to work evenings and weekends as required
Additional Information
Why Join Sofitel Sydney Wentworth?
We value our people and offer:
Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Pulled from the full job description
Parental leave
Employee assistance program
Birthday leave
Full job description
Company Description
Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury
Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.
Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.
Job Description
We are seeking a dynamic and results-driven Sales Manager – MICE to join our team. This role is responsible for building strong client relationships, driving new business across key market segments, and maximising revenue through conferences, events, group accommodation, and related services.
You will manage the full sales cycle—from initial enquiry through to post-event follow-up—delivering seamless, five-star service while identifying opportunities for repeat and new business.
Key Responsibilities
Drive new business across Corporate, Social, R&B, Exhibition, and Incentive segments
Manage enquiries via phone, email, web, and internal channels, converting leads into confirmed business
Prepare tailored proposals, contracts, and action plans aligned with client needs
Build and grow existing accounts to maximise revenue opportunities
Conduct site inspections, client entertainment, and represent the hotel at industry events, tradeshows, and offsite sales activities
Proactively follow up proposals and contracts to secure business
Upsell hotel services and identify add-on opportunities to enhance client experience and revenue
Maintain accurate records and reporting using systems such as Delphi and Opera
Achieve and exceed monthly and annual revenue targets
Monitor market trends, competitor activity, and pricing strategies
Collaborate with internal departments to ensure seamless event delivery
Support Conference & Events operations as required, including occasional evening and weekend duties
Maintain and grow a strong database of clients and key contacts
Ensure financial procedures and account management processes are adhered to
Qualifications
About You
Minimum 4-5 years proven experience in hotel sales, MICE, or conference & events environment
Strong commercial acumen with a track record of achieving sales targets
Excellent communication, negotiation, and relationship-building skills
Highly organised with strong attention to detail and ability to manage multiple priorities
Experience using Opera, Delphi, or similar systems preferred
Knowledge of preparing BEOs advantageous
Proactive, self-motivated, and results-focused mindset
Flexibility to work evenings and weekends as required
Additional Information
Why Join Sofitel Sydney Wentworth?
We value our people and offer:
Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
Career development opportunities within a globally recognised luxury hospitality brand
Ongoing learning and development, working alongside industry leaders
Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
A complimentary hotel stay package to celebrate your work anniversary
Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!
Our commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
