Sales Floor Volunteer

Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases. Stroke. Vascular dementia. Diabetes. They're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.

Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.

Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.

Typical tasks include:

Helping customers on the shop floor & providing good all-round customer service
Promoting our campaigns and any instore sales to customers
Working on window and shop displays to make them look their best
Keeping the shop tidy, clean and well organised – some light housekeeping
Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too…

A 25% discount on donated goods and 10% discount on New Goods in our shops
Unlimited, free, and confidential support by Retail Trust
Access to training and development
Reasonable travel expenses reimbursed
Refreshments available
Volunteer certificates, references and long service awards provided
Access to discounts with other retailers