Sales Executive Back Office

Job Description
• Perform various back-office tasks to ensure the smooth operation of international BPO processes.
• Manage and maintain documentation, records, and databases efficiently.
• Coordinate with other teams to facilitate seamless workflow and communication.
• Handle incoming and outgoing correspondence via email, phone calls, and other channels.
• Assist in data entry, data management, and data analysis tasks.
• Ensure compliance with company policies and procedures.
• Support the team in resolving customer queries and concerns.
• Collaborate with international clients and stakeholders to address their needs and requirements.
• Prepare reports, presentations, and documents as required.
• Contribute to process improvement initiatives to enhance efficiency and effectiveness.
• Maintain confidentiality and security of sensitive information.
• Stay updated with industry trends and best practices in back-office operations and BPO services.
• Adhere to performance targets and quality standards set by the company.