• 1. Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target
• 2. Ensure all the documents w.r.t. customer are verified in originals and scan & fill various customers details in ICAS & submit it immediately. Physical agreement & repayment instrument dispatch within prescribed TAT
• 3. To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• 4. Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• 5. Verification of all documents , w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• 6. Monitoring the competition activity in dealership & location
• 7. DCC cash deposition
• 8. Maintain & improve the productivity of DMAs
• +. ASC/ branch visit of dealer ( Network Visit)
• 10. Enquiry management & follow up on open enquiries
• 11. Conversion of all leads ( Web/Tele/Rural)
• 12. Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• 13. Keep the ASM updated on daily basis w.r.t. targets vs achievements
• 14. Maintain TAT for decision on case & speedy disbursement TAT
• Understand & explain all the schemes to the customers