Verified Job
Customer Support / TeleCaller
Sales Coordinator CSR
Customer Support / TeleCaller
#715184
Remote / WFH
Atop Dental Canada Inc.
Job Description
Job Overview
We’re looking for a highly organized and motivated Sales Coordinator to support our sales team and help drive day-to-day sales operations. This role is ideal for someone who enjoys working with people, keeping processes on track, and contributing directly to business growth.
Job Description:
Communicate with customer daily and promptly, understand and engage in issues and opportunities within each account.
Customer meeting preparation support, including preparing sales decks, gathering samples, preparing quote sheets
Retrieves Purchase Orders, coordinate delivery for both customer warehouse delivery and direct shipments. Review and ensure accuracy of details and ability to ship as written, bring any issues to attention of Manager, and when ready enter PO into ERP system
Responsible for releasing all SPECIALTY POs and ensuring that they are executed and shipped correctly on a timely basis
Responsible for creating shipping documents, closing the shipping document and invoicing each customer in priority.
Responsible for all customs documents that must accompany each shipment crossing the border ie. Sample shipments, trade show shipments etc.
Responsible for taking steps to achieve credit card payment for orders
Liaises with internal Operations, Logistics and Warehouse teams
Assist in management and setup of accounts, and support external Sales Team
Responsible for reviewing customer terms and sending the appropriate customer orders for payment processing when necessary before releasing those orders
Responsible for releasing all POs to the warehouse and ensuring that they are executed and shipped correctly
Responsible for reviewing “PO change alerts” generated by the ERP system to see if any significant inventory issues arise as a result of the changes, and alerting Senior Sales team when this occurs
Qualifications :
Experience in a sales support, sales coordination, or administrative role.
Capable of interacting with customers effectively while working through inquiries and issues.
Excellent communication skills (oral and written) and above average problem-solving skills
Demonstrated organizational skills and be able to work independently with the ability to prioritize and multitask in a fast-paced environment.
Pay: $18.00-$22.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Work Location: In person
We’re looking for a highly organized and motivated Sales Coordinator to support our sales team and help drive day-to-day sales operations. This role is ideal for someone who enjoys working with people, keeping processes on track, and contributing directly to business growth.
Job Description:
Communicate with customer daily and promptly, understand and engage in issues and opportunities within each account.
Customer meeting preparation support, including preparing sales decks, gathering samples, preparing quote sheets
Retrieves Purchase Orders, coordinate delivery for both customer warehouse delivery and direct shipments. Review and ensure accuracy of details and ability to ship as written, bring any issues to attention of Manager, and when ready enter PO into ERP system
Responsible for releasing all SPECIALTY POs and ensuring that they are executed and shipped correctly on a timely basis
Responsible for creating shipping documents, closing the shipping document and invoicing each customer in priority.
Responsible for all customs documents that must accompany each shipment crossing the border ie. Sample shipments, trade show shipments etc.
Responsible for taking steps to achieve credit card payment for orders
Liaises with internal Operations, Logistics and Warehouse teams
Assist in management and setup of accounts, and support external Sales Team
Responsible for reviewing customer terms and sending the appropriate customer orders for payment processing when necessary before releasing those orders
Responsible for releasing all POs to the warehouse and ensuring that they are executed and shipped correctly
Responsible for reviewing “PO change alerts” generated by the ERP system to see if any significant inventory issues arise as a result of the changes, and alerting Senior Sales team when this occurs
Qualifications :
Experience in a sales support, sales coordination, or administrative role.
Capable of interacting with customers effectively while working through inquiries and issues.
Excellent communication skills (oral and written) and above average problem-solving skills
Demonstrated organizational skills and be able to work independently with the ability to prioritize and multitask in a fast-paced environment.
Pay: $18.00-$22.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Work Location: In person
