Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
• Negotiating shipping rates with carriers or airline
• Maintaining regular contact with existing clients to determine their daily and weekly shipping needs
• Providing responsive customer service and resolving client issues quickly and efficiently
• Ensuring that all client freight loads are shipped on time
• Following up on client referrals
• Enhancing profitability and timely collections within the agreed credit period
Qualifications
• Bachelor’s degree in business, logistics, or a related field
• 3-5 years' experience working in freight forwarding or a related industry
• Expertise in import/export regulations and documentation
• In-depth knowledge of Incoterms
• Proficient in Microsoft Office, with the aptitude to learn new software and systems
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