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RTO Quality Coordinator Full-time Permanent

Acton, Australian Capital Territory
Customer Support / TeleCaller
#701867
Remote / WFH

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Acton ACT

50 km


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Justice and Community Safety















Closes: 06 April 2026
Classification: Administrative Services Officer Class 6
Position No: 07907
Directorate: Justice and Community Safety
Advertised (Gazettal date): 23 March 2026
Contact Officer: Trish Malone on Trish.Malone@act.gov.au or (02) 6207 3964


Details: This is an exciting opportunity to work with in the ACT Emergency Services Agency (ESA) at the ESA Training Centre as a member of the Registered Training Organisation (RTO) Team.

The RTO Quality Coordinator is responsible for supporting ESA Emergency Services in the design, development and continuous improvement of nationally accredited training programs.

The role leads the coordination of ongoing product validation in line with the ESA RTO validation schedule and relevant VET regulatory requirements. It also drives the quality assurance of accredited training materials by providing expert technical and compliance advice to internal ESA stakeholders, ensuring training products remain current, compliant and aligned with organisational capability needs.

The successful applicant will be a highly motivated member of the team and able to multi-task in a fast pace environment. They will coordinate and support the development and implementation of strategies, policies, and plans to efficiently manage validation and compliance requirements against the Standards for RTOs 2025. They will actively engage in range of situations, problem-solving and managing complex processes.

The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply.


Eligibility/Other Requirements:

Certificate IV in Training and Assessment or higher qualification is highly desirable.
Experience working in the VET environment is highly desirable.
Driver’s licence Class C is essential.
Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra
To be eligible for permanent or temporary employment within the ACT Public Service (ACTPS) you must be an Australian citizen, a permanent resident or hold a valid work visa.
If an officer no longer holds a visa that permits them to work in Australia, their employment with the ACT Public Service (ACTPS) will be terminated.

Note: An order of merit will be established from this selection process and may be used to fill future identical vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Applicants should provide a written application of no more than two (2) pages highlighting their suitability for the position against the Professional/Technical Skills and Knowledge, and Behavioural Capabilities outlined in the Position Description. Please include your current curriculum vitae and the contact details of at least two referees, one of which is your current manager.

Applications should be submitted via the Apply Now below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

#LI-DNI
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