Verified Job
Waiter / Steward
Rosewood Hotel Group Steward
Waiter / Steward
#794892
Remote / WFH
Rosewood Hotel Group
Job Description
Qualifications
A person that is a team player with good communication skills
A person in this role needs to be highly organized and able to think critically
A positive attitude and work ethic is required with a “can do” attitude
6 to 12 months experience in Hotel Food and Beverage operations or freestanding lifestyle restaurant
Fluent spoken and written in English
Benefits
$23.83 per hour
Responsibilities
Ensures that minimum brand standards have been implemented
Maintains cleanliness of all assigned areas
Ensures that all Food and Beverage Essentials are implemented
Responds to the results of the consumer audit and ensures that the relevant changes are implemented
Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
Works in a supportive and flexible manner with other departments
Reports daily to the Stewarding/Culinary Team leaders on duty and receives assignments
Responsible for emptying garbage and ensuring that paper towel dispensers and soap dispensers are filled daily
Sweeps, mops and scrubs floors daily
Operates an automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes
Cleans cooking utensils and kitchen equipment by hand
Prepares tableware for washing; receives or collects tableware to be washed and removes food residue with scraper; sorts china, glassware, and silverware, placing each in separate racks or trays, standing plates and saucers on edge, and inverting cups so that they may be washed more effectively
Sets up dishwashing machine and pot washing area
Transports trash to disposal area
Washes pots, pans, and trays by hand
Scrapes food from dirty dishes and washes them by hand or places them in racks or tumbler, chemical dip, buffing wheel, and hand cloth or on conveyor to dishwashing machine
Sets up event service tents
Holds inverted glass over revolving brushes to clean inside surfaces
Washes worktables, sinks, walls, ceiling, air vents, refrigerators, and meat blocks
Cleans and washes floor and gutter drains and grease traps
Segregates and removes trash and garbage and places it in designated containers
Steam cleans or hoses out garbage cans
Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth
Transfers supplies and equipment between storage and work areas
Reports any difficulty or problem to Outlet Manager/ Assistant Manager for solution or follow up actions
Maintains par stocks of all equipment and guest supplies
Guest Satisfaction
Ensures the delivery of brand promise and provides exceptional guest service at all times
Provides excellent service to internal customers in other departments as appropriate
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
Maintains positive guest and colleague interactions with good working relationships
Supports the implementation of Rosewood Hotels & Resorts’ Values and Culture Characteristics
Understands and strictly adheres to rules and regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety
Ensures high standards of personal presentation and grooming
Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel
Exercises responsible behaviour at all times and positively representing the hotel management team and Rosewood Hotels & Resorts
Attends training sessions and meetings as and when required
Carries out any other reasonable duties and responsibilities as assigned
Is a “brand ambassador” at all times and ensures brand integrity and clarity are always maintained
Models the company’s culture, vision, mission and core values at all times
Contribute to ensuring that brand integrity and clarity are always maintained
Is a “Brand Ambassador” at all times and ensures brand integrity and clarity are always maintained
Model the company’s culture, vision, mission and core values at all times
Complies to the company policies
Works with pre-set budgetary limits
Takes on other tasks in addition to the ones stated, in a reasonable framework
While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates
The resort will also offer an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations
Job description
General Information
Country/Region
United States of America
Province/City
Hawaii
Hiring Entity
Kona Village Resort, A Rosewood Resort
Department
Food & Beverage - Culinary
Job Type
Full-time Permanent
Job Description
OVERVIEW/BASIC FUNCTION
A person that is a team player with good communication skills. A person in this role needs to be highly organized and able to think critically. A positive attitude and work ethic is required with a “can do” attitude
RESPONSIBILITIES And DUTIES
QUALIFICATIONS
• 6 to 12 months experience in Hotel Food and Beverage operations or freestanding lifestyle restaurant
• School trained with relevant internships preferred
• Background in free-standing restaurant operations preferred
• Fluent spoken and written in English
Operations
• Ensures that minimum brand standards have been implemented.
• Maintains cleanliness of all assigned areas.
• Ensures that all Food and Beverage Essentials are implemented.
• Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
• Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments.
• Reports daily to the Stewarding/Culinary Team leaders on duty and receives assignments.
• Responsible for emptying garbage and ensuring that paper towel dispensers and soap dispensers are filled daily.
• Sweeps, mops and scrubs floors daily.
• Operates an automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes.
• Cleans cooking utensils and kitchen equipment by hand.
• Prepares tableware for washing; receives or collects tableware to be washed and removes food residue with scraper; sorts china, glassware, and silverware, placing each in separate racks or trays, standing plates and saucers on edge, and inverting cups so that they may be washed more effectively.
• Sets up dishwashing machine and pot washing area.
• Transports trash to disposal area.
• Washes pots, pans, and trays by hand.
• Scrapes food from dirty dishes and washes them by hand or places them in racks or tumbler, chemical dip, buffing wheel, and hand cloth or on conveyor to dishwashing machine.
• Sets up event service tents.
• Holds inverted glass over revolving brushes to clean inside surfaces.
• Washes worktables, sinks, walls, ceiling, air vents, refrigerators, and meat blocks.
• Cleans and washes floor and gutter drains and grease traps.
• Segregates and removes trash and garbage and places it in designated containers.
• Steam cleans or hoses out garbage cans.
• Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth.
• Transfers supplies and equipment between storage and work areas.
• Reports any difficulty or problem to Outlet Manager/ Assistant Manager for solution or follow up actions.
• Maintains par stocks of all equipment and guest supplies.
Guest Satisfaction
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
Talent & Culture
• Supports the implementation of Rosewood Hotels & Resorts’ Values and Culture Characteristics.
Other Duties
• Understands and strictly adheres to rules and regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
• Exercises responsible behaviour at all times and positively representing the hotel management team and Rosewood Hotels & Resorts.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.
• Is a “brand ambassador” at all times and ensures brand integrity and clarity are always maintained.
• Models the company’s culture, vision, mission and core values at all times.
Group Specific
• Contribute to ensuring that brand integrity and clarity are always maintained.
• Is a “Brand Ambassador” at all times and ensures brand integrity and clarity are always maintained.
• Model the company’s culture, vision, mission and core values at all times.
• Complies to the company policies.
• Works with pre-set budgetary limits.
• Takes on other tasks in addition to the ones stated, in a reasonable framework.
While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.
SALARY:
• $23.83 per hour
About Us
Located on the Kona Coast of the Big Island of Hawai‘i, the iconic Kona Village Resort once again opened its doors and welcomed back ‘ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort will draw inspiration from the history of the site, local culture and natural elements.
Less than 10 miles north of the Kona International Airport, Kona Village, A Rosewood Resort debuted 150 unique, standalone guest hales with locally-inspired décor and a privileged sense of seclusion. An array of distinct dining venues, including the original resort’s beloved Shipwreck Bar and Talk Story Bar, will offer elevated yet relaxed experiences. The resort will also offer an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations.
A person that is a team player with good communication skills
A person in this role needs to be highly organized and able to think critically
A positive attitude and work ethic is required with a “can do” attitude
6 to 12 months experience in Hotel Food and Beverage operations or freestanding lifestyle restaurant
Fluent spoken and written in English
Benefits
$23.83 per hour
Responsibilities
Ensures that minimum brand standards have been implemented
Maintains cleanliness of all assigned areas
Ensures that all Food and Beverage Essentials are implemented
Responds to the results of the consumer audit and ensures that the relevant changes are implemented
Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests
Works in a supportive and flexible manner with other departments
Reports daily to the Stewarding/Culinary Team leaders on duty and receives assignments
Responsible for emptying garbage and ensuring that paper towel dispensers and soap dispensers are filled daily
Sweeps, mops and scrubs floors daily
Operates an automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes
Cleans cooking utensils and kitchen equipment by hand
Prepares tableware for washing; receives or collects tableware to be washed and removes food residue with scraper; sorts china, glassware, and silverware, placing each in separate racks or trays, standing plates and saucers on edge, and inverting cups so that they may be washed more effectively
Sets up dishwashing machine and pot washing area
Transports trash to disposal area
Washes pots, pans, and trays by hand
Scrapes food from dirty dishes and washes them by hand or places them in racks or tumbler, chemical dip, buffing wheel, and hand cloth or on conveyor to dishwashing machine
Sets up event service tents
Holds inverted glass over revolving brushes to clean inside surfaces
Washes worktables, sinks, walls, ceiling, air vents, refrigerators, and meat blocks
Cleans and washes floor and gutter drains and grease traps
Segregates and removes trash and garbage and places it in designated containers
Steam cleans or hoses out garbage cans
Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth
Transfers supplies and equipment between storage and work areas
Reports any difficulty or problem to Outlet Manager/ Assistant Manager for solution or follow up actions
Maintains par stocks of all equipment and guest supplies
Guest Satisfaction
Ensures the delivery of brand promise and provides exceptional guest service at all times
Provides excellent service to internal customers in other departments as appropriate
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
Maintains positive guest and colleague interactions with good working relationships
Supports the implementation of Rosewood Hotels & Resorts’ Values and Culture Characteristics
Understands and strictly adheres to rules and regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety
Ensures high standards of personal presentation and grooming
Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel
Exercises responsible behaviour at all times and positively representing the hotel management team and Rosewood Hotels & Resorts
Attends training sessions and meetings as and when required
Carries out any other reasonable duties and responsibilities as assigned
Is a “brand ambassador” at all times and ensures brand integrity and clarity are always maintained
Models the company’s culture, vision, mission and core values at all times
Contribute to ensuring that brand integrity and clarity are always maintained
Is a “Brand Ambassador” at all times and ensures brand integrity and clarity are always maintained
Model the company’s culture, vision, mission and core values at all times
Complies to the company policies
Works with pre-set budgetary limits
Takes on other tasks in addition to the ones stated, in a reasonable framework
While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates
The resort will also offer an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations
Job description
General Information
Country/Region
United States of America
Province/City
Hawaii
Hiring Entity
Kona Village Resort, A Rosewood Resort
Department
Food & Beverage - Culinary
Job Type
Full-time Permanent
Job Description
OVERVIEW/BASIC FUNCTION
A person that is a team player with good communication skills. A person in this role needs to be highly organized and able to think critically. A positive attitude and work ethic is required with a “can do” attitude
RESPONSIBILITIES And DUTIES
QUALIFICATIONS
• 6 to 12 months experience in Hotel Food and Beverage operations or freestanding lifestyle restaurant
• School trained with relevant internships preferred
• Background in free-standing restaurant operations preferred
• Fluent spoken and written in English
Operations
• Ensures that minimum brand standards have been implemented.
• Maintains cleanliness of all assigned areas.
• Ensures that all Food and Beverage Essentials are implemented.
• Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
• Works closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Works in a supportive and flexible manner with other departments.
• Reports daily to the Stewarding/Culinary Team leaders on duty and receives assignments.
• Responsible for emptying garbage and ensuring that paper towel dispensers and soap dispensers are filled daily.
• Sweeps, mops and scrubs floors daily.
• Operates an automatic dishwashing machine that cleans and washes plates, cups, saucers, silverware, glasses and other dishes.
• Cleans cooking utensils and kitchen equipment by hand.
• Prepares tableware for washing; receives or collects tableware to be washed and removes food residue with scraper; sorts china, glassware, and silverware, placing each in separate racks or trays, standing plates and saucers on edge, and inverting cups so that they may be washed more effectively.
• Sets up dishwashing machine and pot washing area.
• Transports trash to disposal area.
• Washes pots, pans, and trays by hand.
• Scrapes food from dirty dishes and washes them by hand or places them in racks or tumbler, chemical dip, buffing wheel, and hand cloth or on conveyor to dishwashing machine.
• Sets up event service tents.
• Holds inverted glass over revolving brushes to clean inside surfaces.
• Washes worktables, sinks, walls, ceiling, air vents, refrigerators, and meat blocks.
• Cleans and washes floor and gutter drains and grease traps.
• Segregates and removes trash and garbage and places it in designated containers.
• Steam cleans or hoses out garbage cans.
• Polishes silver using burnishing machine tumbler, chemical dip, buffing wheel, and hand cloth.
• Transfers supplies and equipment between storage and work areas.
• Reports any difficulty or problem to Outlet Manager/ Assistant Manager for solution or follow up actions.
• Maintains par stocks of all equipment and guest supplies.
Guest Satisfaction
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
Talent & Culture
• Supports the implementation of Rosewood Hotels & Resorts’ Values and Culture Characteristics.
Other Duties
• Understands and strictly adheres to rules and regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
• Exercises responsible behaviour at all times and positively representing the hotel management team and Rosewood Hotels & Resorts.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned.
• Is a “brand ambassador” at all times and ensures brand integrity and clarity are always maintained.
• Models the company’s culture, vision, mission and core values at all times.
Group Specific
• Contribute to ensuring that brand integrity and clarity are always maintained.
• Is a “Brand Ambassador” at all times and ensures brand integrity and clarity are always maintained.
• Model the company’s culture, vision, mission and core values at all times.
• Complies to the company policies.
• Works with pre-set budgetary limits.
• Takes on other tasks in addition to the ones stated, in a reasonable framework.
While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.
SALARY:
• $23.83 per hour
About Us
Located on the Kona Coast of the Big Island of Hawai‘i, the iconic Kona Village Resort once again opened its doors and welcomed back ‘ohana (family) to the historic and culturally rich destination in 2023. Spanning 81 acres of stunning geologic landscape and richness, Kona Village, A Rosewood Resort will draw inspiration from the history of the site, local culture and natural elements.
Less than 10 miles north of the Kona International Airport, Kona Village, A Rosewood Resort debuted 150 unique, standalone guest hales with locally-inspired décor and a privileged sense of seclusion. An array of distinct dining venues, including the original resort’s beloved Shipwreck Bar and Talk Story Bar, will offer elevated yet relaxed experiences. The resort will also offer an array of event spaces and outdoor activities, making it an exceptional destination for meetings, events and celebrations.
