Room Attendant

Location
Melbourne VIC 3000
 
Full job description
Located in the heart of Melbourne CBD, Mantra on Little Bourke, offers a mix of self-contained executive studios, one and two bedroom apartments as well as quality craft brews, wines and gastropub style food at Alibi Kitchen and Bar. With its central location, you will be spoilt for choice for things to do in your free time with restaurants, café-filled laneways, bars, galleries, parklands and two of the most renowned sporting complexes in Australia - Etihad Stadium and the MCG - all at your doorstep.

Purpose
As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

The Role
Casual loading on all hourly rates! Base rate of $25.85. With Loadings: Monday - Friday $32.31ph, Saturday $38.78ph, Sunday $45.24ph and Public Holidays $64.63ph!
Adult wages for all team members 16 years and above
Supportive and fun team
Primary Responsibilities
Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
Work diligently within the established guidelines to achieve the impeccable standards we hold dear
Maintain and restock housekeeping trolleys, keeping them organised and well equipped
Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
Respect guest privacy and security, upholding our commitment to their comfort
Report maintenance issues promptly, showing your dedication to a flawless experience
Skills and Experience
Previous experience as a cleaner or room attendant is a plus
Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
You embrace collaborating with colleagues from various backgrounds
Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food beverage worldwide!
Family Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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