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Revenue Collection and Recoveries Coordinator
Jobs
#421467
Full Time
Job Description
Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is one of the state's fastest growing and oldest provincial cities.
Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
‘Ipswich, a city of opportunity for all. Join us.'
We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.
About the role
As Revenue Collection and Recoveries Coordinator you will be part of Council's Finance Branch and responsible for the coordination and leadership of the Revenue Collection and Recoveries team. Your main focus will be on the collection of overdue Council rates and charges through a proactive approach and with high level of customer focus.
Some of your key responsibilities will include:
Lead the day-to-day activities of your team with a focus on the collection of rates and charges, including arrears management
Develop the skills of your team through supportive feedback and coaching
Oversee sundry debtor and property search functions
Deliver a high level of customer service
Contribute to ongoing policy development related to revenue and revenue collection
View the position description for more details about the role.
About you
To be successful in this role you will have:
A passion for delivering a high level of customer service
Significant knowledge of local government rating, revenue collection and arrears management
Experience with team leadership in large organisational environment
A supportive approach to individual and team development through feedback and coaching
Collaborative communication and feedback to assist the development of other council teams
Belief in our values of communication, collaboration, integrity, efficiency, and leadership
Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
‘Ipswich, a city of opportunity for all. Join us.'
We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.
About the role
As Revenue Collection and Recoveries Coordinator you will be part of Council's Finance Branch and responsible for the coordination and leadership of the Revenue Collection and Recoveries team. Your main focus will be on the collection of overdue Council rates and charges through a proactive approach and with high level of customer focus.
Some of your key responsibilities will include:
Lead the day-to-day activities of your team with a focus on the collection of rates and charges, including arrears management
Develop the skills of your team through supportive feedback and coaching
Oversee sundry debtor and property search functions
Deliver a high level of customer service
Contribute to ongoing policy development related to revenue and revenue collection
View the position description for more details about the role.
About you
To be successful in this role you will have:
A passion for delivering a high level of customer service
Significant knowledge of local government rating, revenue collection and arrears management
Experience with team leadership in large organisational environment
A supportive approach to individual and team development through feedback and coaching
Collaborative communication and feedback to assist the development of other council teams
Belief in our values of communication, collaboration, integrity, efficiency, and leadership
