Retail Store Manager

Full job description
Store Manager – Govind Enterprise Ltd (Christchurch)
Full-Time | Permanent | Minimum 30 hours/week | $24–$27/hour

About the Business
Govind Enterprise Limited operates multiple retail dairy and convenience stores across Christchurch. We pride ourselves on delivering high-quality products and excellent customer service. Due to increasing operational requirements, we are seeking a full-time Store Manager to oversee the day-to-day operations of one of our retail stores located in Christchurch.

About the Role
This full-time, permanent position requires availability across a 7-day roster, between the hours of 6:00 am and 8:00 pm. The role involves overseeing store operations, managing staff, ensuring product availability, and maintaining financial performance. The position is vital to the effective functioning of our store and supports the delivery of high service standards and compliance with business and regulatory requirements.

Key Responsibilities
As Store Manager, your duties will include:

Determining appropriate product mix, stock levels, and customer service standards
Planning and implementing purchasing and marketing strategies
Setting pricing policies, preparing promotions, and advertising store offerings
Managing inventory levels, merchandising, and replenishment to ensure consistent product availability
Monitoring and maintaining accurate financial records and stock control
Developing and maintaining the store’s budget and cost control measures
Leading, training, and supervising staff to deliver high levels of customer service
Creating staff rosters and monitoring daily attendance and time records
Ensuring compliance with employment, health and safety, and company policies
Monitoring market trends and competitor activity to adjust store offerings
Building strong relationships with customers, suppliers, and local community stakeholders
Skills, Experience Qualifications Required

A Bachelor’s degree or higher in a relevant field is a mandatory requirement
Excellent customer service and interpersonal communication
Sound knowledge of retail sales processes, budgeting, inventory control, and staff supervision
Flexible availability to work shifts across weekends and public holidays
Strong organisational and multitasking ability in a busy retail environment
Willingness to undergo drug and alcohol screening prior to employment
Terms of Employment

Full-time permanent role
Minimum guaranteed 30 hours per week
Pay rate: $24–$27 per hour, depending on experience
Work location: Christchurch, New Zealand
Rostered shifts between 6:00 am and 8:00 pm, 7 days a week
Additional Information
Pre-employment drug and alcohol testing will be conducted for the successful applicant. Applicants must have the legal right to work in New Zealand.

To Apply
If you meet the above requirements and are looking for a long-term opportunity to grow with a supportive retail business, please apply with your CV and a cover letter outlining your interest in the role and relevant experience. Read more