Retail Security Specialist

About Us

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Kmart Australia Limited is a leading retailer in the Australian market, operating two iconic brands, Kmart and Target. With a strong presence across the country, our team of over 50,000 passionate individuals work together to provide great value products at the best prices for families.

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Our Mission

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We are committed to making everyday living brighter by offering a wide range of products that meet the needs of our customers. From humble beginnings in Victoria in 1+6+, we have grown into an essential part of 300 communities, proud of our role in bringing joy to millions of Australians every day.

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The Role

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We are seeking an experienced National Investigator to join our team in NSW. As a key member of our Fraud and Investigations team, you will be responsible for leading and conducting investigations, internal and external, from allegations and data collection to prosecutions, in a lawful and timely manner.

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Your Key Responsibilities

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Identify and investigate allegations, build comprehensive briefs for police and prosecution purposes, and conduct internal records of interviews that are business compliant and lawful.
Provide stakeholders with high-level overviews of incidents, perform root cause analysis, and provide recommendations to mitigate future and ongoing risks.
Conduct security risk assessments of sites to identify vulnerabilities and determine corrective actions, working in conjunction with the Fraud Analyst to provide trends, investigation results, and evolving risk for theft and fraud.
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Requirements

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To be successful in this role, you will have:

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A Certificate IV in Government Investigations (or the ability to attain it) and/or previous police background.
Proven investigation experience in retail, with the ability to create and conduct written records of interviews that are lawful.
Working knowledge of all fraud data systems, CCTV, alarms, and relevant legislations, as well as skills in the AUROR platform.
Good knowledge of APPRISS platform (highly desired) and relevant legislations and privacy compliance.
Demonstrated ability to investigate and provide business outcomes and reports with root cause analysis.
Interest or experience in online fraud an advantage.
Ability to travel at short notice for investigations.
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Benefits

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We offer a dynamic learning and support program, opportunity to fast track your career through our Mentor Program, and a Kudos recognition program where you can win cool prizes.

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Culture

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We celebrate the rich diversity of the communities we operate in and are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that everyone should have the opportunity to be their best when applying for a role or working with us. Read more