Verified Job
Retail / Counter Sales
Retail Sales Associate- job post SSDN Creations Pvt. Ltd. Delhi, Delhi
Retail / Counter Sales
#789528
Remote / WFH
SSDN Creations Pvt. Ltd. Delhi, Delhi
Job Description
Full job description
Key Responsibilities
Client Engagement & Sales
Deliver a premium, personalized in-store experience to walk-in and repeat clients.
Understand client requirements, lifestyle preferences, and design sensibilities to recommend suitable products.
Drive sales conversions by showcasing product features, craftsmanship, materials, and brand story.
Build and maintain long-term relationships with HNI (High Net-Worth Individual) clients, designers, and architects.
Meet and exceed monthly and quarterly sales targets.
Product Expertise
Assist in maintaining showroom aesthetics aligned with brand standards.
Collaborate with the VM team to ensure displays are elegant, cohesive, and updated.
Ensure all products are well-presented, clean, and tagged accurately.
Order Management & Coordination
Handle end-to-end sales process including quotations, invoicing, order booking, and follow-ups.
Coordinate with logistics and warehouse teams for timely delivery and installation.
Resolve customer queries and complaints with professionalism and promptness.
Relationship Management
Develop a strong network within the interior design and architecture community.
Conduct follow-ups with past clients to encourage repeat business and referrals.
Maintain a CRM database with accurate client interactions and preferences.
Required Skills & Competencies
Strong sales acumen with a proven track record in luxury retail.
Excellent communication, presentation, and interpersonal skills.
High level of aesthetic sensibility and understanding of interior design principles.
Ability to build trust with discerning clientele.
Detail-oriented with strong organizational and follow-up skills.
Proficiency in CRM systems and basic MS Office tools.
Qualifications
5–6+ years of experience in luxury furniture, home décor, or premium retail segment.
Experience working with interior designers, architects, or premium clientele is highly desirable.
What We Offer
Competitive salary with performance-based incentives.
Opportunity to work with premium and international luxury brands.
Exposure to high-end clientele and design professionals.
Career growth in a fast-evolving luxury retail environment.
Work Environment
Retail showroom setting with weekend and holiday availability required.
Professional grooming and presentation standards must be maintained at all times.
Key Performance Indicators (KPIs)
Monthly sales targets and conversion ratios
Average ticket size and upselling metrics
Customer satisfaction and repeat client rate
CRM usage and client retention
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
Work Location: In person
Key Responsibilities
Client Engagement & Sales
Deliver a premium, personalized in-store experience to walk-in and repeat clients.
Understand client requirements, lifestyle preferences, and design sensibilities to recommend suitable products.
Drive sales conversions by showcasing product features, craftsmanship, materials, and brand story.
Build and maintain long-term relationships with HNI (High Net-Worth Individual) clients, designers, and architects.
Meet and exceed monthly and quarterly sales targets.
Product Expertise
Assist in maintaining showroom aesthetics aligned with brand standards.
Collaborate with the VM team to ensure displays are elegant, cohesive, and updated.
Ensure all products are well-presented, clean, and tagged accurately.
Order Management & Coordination
Handle end-to-end sales process including quotations, invoicing, order booking, and follow-ups.
Coordinate with logistics and warehouse teams for timely delivery and installation.
Resolve customer queries and complaints with professionalism and promptness.
Relationship Management
Develop a strong network within the interior design and architecture community.
Conduct follow-ups with past clients to encourage repeat business and referrals.
Maintain a CRM database with accurate client interactions and preferences.
Required Skills & Competencies
Strong sales acumen with a proven track record in luxury retail.
Excellent communication, presentation, and interpersonal skills.
High level of aesthetic sensibility and understanding of interior design principles.
Ability to build trust with discerning clientele.
Detail-oriented with strong organizational and follow-up skills.
Proficiency in CRM systems and basic MS Office tools.
Qualifications
5–6+ years of experience in luxury furniture, home décor, or premium retail segment.
Experience working with interior designers, architects, or premium clientele is highly desirable.
What We Offer
Competitive salary with performance-based incentives.
Opportunity to work with premium and international luxury brands.
Exposure to high-end clientele and design professionals.
Career growth in a fast-evolving luxury retail environment.
Work Environment
Retail showroom setting with weekend and holiday availability required.
Professional grooming and presentation standards must be maintained at all times.
Key Performance Indicators (KPIs)
Monthly sales targets and conversion ratios
Average ticket size and upselling metrics
Customer satisfaction and repeat client rate
CRM usage and client retention
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹45,000.00 per month
Work Location: In person
