Retail Sales Associate
Job Description
Location: HSR Layout , Bangalore
Employment Type: Full-Time
About the Role
We are seeking a dynamic and customer-focused Sales Associate to join our premium bespoke furniture retail team. This role is ideal for someone who is passionate about design, enjoys building relationships with customers, and thrives in a consultative sales environment. You will play a key role in delivering an exceptional customer experience while helping clients discover customized furniture solutions that suit their lifestyle and spaces.
Key Responsibilities
Deliver a personalized and elevated customer experience aligned with the brand's premium positioning.
Engage with customers to understand their needs, preferences, and project requirements.
Guide clients through the bespoke furniture selection and customization process.
Build and maintain strong customer relationships to drive repeat business and referrals.
Achieve individual and store sales targets while maintaining high service standards.
Stay informed about product collections, materials, finishes, craftsmanship, and industry trends.
Manage sales documentation, quotations, customer records, and follow-up communications.
Support visual merchandising and ensure the showroom is maintained to the highest standards.
Collaborate with design, operations, and delivery teams to ensure a seamless customer journey.
Conduct occasional home visits with clients to understand space requirements and provide personalized shopping assistance.
Be available to work weekends and during peak retail trading periods.
Requirements
1–2 years of experience in retail sales, preferably in premium furniture, home décor, lifestyle, luxury retail, or related sectors.
Strong passion for learning, customer engagement, and delivering outstanding service.
Understanding of retail sales dynamics, customer journeys, and showroom operations.
Excellent communication, interpersonal, and relationship-building skills.
Confident in consultative selling and handling discerning clientele.
Organized, detail-oriented, and capable of managing multiple customer interactions effectively.
Comfortable conducting occasional client home visits and representing the brand professionally outside the showroom.
Proficiency with basic retail systems, CRM tools, and digital communication platforms is an advantage.
Flexible schedule with availability to work weekends and holidays as required.
Preferred Attributes
Interest in interior design, furniture, architecture, or home styling.
Self-motivated with a positive attitude and a willingness to learn.
Strong commercial awareness and an eye for aesthetics.
Team player who can contribute to a collaborative and high-performance retail environment.
What We Offer
Opportunity to work with a premium bespoke furniture brand.
Competitive salary with performance-based incentives.
Product and design training.
Career growth opportunities within a growing organization.
A creative, customer-centric, and design-led work environment.If you are passionate about exceptional customer experiences and enjoy helping clients create beautiful living spaces, we would love to hear from you.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
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