• Maintain waiting lists and inform guests of wait times
• Coordinate seating arrangements with servers and managers
• Handle customer complaints politely and professionally
• Assist with billing or payment coordination if required
• Keep the reception and waiting area clean and organized
• Support restaurant staff during busy hours
Requirements
• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Good communication and interpersonal skills
• Basic computer and telephone handling skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Flexibility to work evenings, weekends, and holidays
Preferred Skills
• Knowledge of restaurant reservation systems
• Multilingual communication skills
• Strong customer service orientation
• Teamwork and problem-solving abilities