Restaurant Captain

Location
Alwar, Rajasthan
 
Full job description
Job Summary:

The Restaurant Captain is responsible for supervising the restaurant floor, coordinating the service team, and ensuring a high level of guest satisfaction. The role involves taking orders, ensuring timely service, and leading the service staff to deliver a smooth dining experience.

Key Responsibilities:

Greet and welcome guests in a courteous and professional manner
Assign tables and manage reservations/waitlists
Take orders accurately and relay them to kitchen and bar staff
Supervise and support waiters and stewards during service
Ensure all food and beverages are served as per standard operating procedures
Handle guest queries, requests, and complaints efficiently
Check table settings, cleanliness, and overall restaurant ambiance
Ensure team members follow grooming and service standards
Train and guide new service staff as required
Monitor inventory of service equipment and coordinate with relevant departments
Ensure billing and payment processes are handled smoothly
Skills and Qualifications:

Minimum 2–4 years of experience in restaurant or hotel service
Excellent communication and interpersonal skills
Good knowledge of food and beverage service standards
Leadership qualities and team management skills
Ability to multitask and work under pressure
Proficiency in using POS systems
High level of personal grooming and hygiene
Physical Requirements:

Ability to stand and walk for long hours
Able to carry trays, plates, and other service equipment
Flexible to work in shifts, weekends, and holidays
Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Work Location: In person

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