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RESOURCE SPECIALIST
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#681529
Full Time
Job Description
Full job description
RESOURCE SPECIALIST
DEPT. OF HOMELESS SERVICES
Posted On: 02/14/2026
Full-Time
Location
NYC-ALL BOROS
No Exam Required
Department
Family Services
Salary Range:
$62,868.00 – $97,593.00
Save
Job Description
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for one (1) Community Coordinators to function as Resource Specialist who will:
Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population regarding housing alternatives to shelter. Provide information about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.
Conduct outreach, interviews, recruitment and screening for housing alternatives to shelter with primary tenants, landlords, building superintendent, neighbors, other city agencies, institutional settings, private entities, and any other collateral sources of information to obtain relevant information in connection with determining the applicant’s viability for housing within the community.
Canvas community and engage with community based homeless population to provide DHS shelter referrals and educate about housing options or other resources available in the community through mediation, referrals, meetings, and other methods.
Gather all applicant information including housing history and income. Review and verify documents provided by the applicant. Perform screening interviews for single adult applicants. Follow-up with applicants past housing resources to determine whether applicants can return to the community. Make an initial recommendation on applicants’ alternatives to shelter based on a total assessment of the individual’s situation.
Conduct field work, including interviews and meetings with primary tenants, landlords, building superintendent, and neighbors.
Perform all other necessary screenings of applicants who have housing options or other resources available in the community. Provide an initial assessment of applicant’s psychiatric and substance abuse history and work with a Behavior Health Specialist as needed.
Hours/Schedule: 2pm x 10pm Sunday – Thursday.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Excellent writing and communication, and computer skills. - Proficiency with CARES.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
765667
Posted until
04/14/2026
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
RESOURCE SPECIALIST
Experience Level:
Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
430 East 30 Street, New York N
Category:
Administration & Human Resources
RESOURCE SPECIALIST
RESOURCE SPECIALIST
DEPT. OF HOMELESS SERVICES
Posted On: 02/14/2026
Full-Time
Location
NYC-ALL BOROS
No Exam Required
Department
Family Services
Salary Range:
$62,868.00 – $97,593.00
Save
Job Description
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting for one (1) Community Coordinators to function as Resource Specialist who will:
Cultivate relationships across diverse communities to provide new opportunities for clients and community based homeless population regarding housing alternatives to shelter. Provide information about these opportunities to staff and support community partners as they provide these opportunities to the homeless population.
Conduct outreach, interviews, recruitment and screening for housing alternatives to shelter with primary tenants, landlords, building superintendent, neighbors, other city agencies, institutional settings, private entities, and any other collateral sources of information to obtain relevant information in connection with determining the applicant’s viability for housing within the community.
Canvas community and engage with community based homeless population to provide DHS shelter referrals and educate about housing options or other resources available in the community through mediation, referrals, meetings, and other methods.
Gather all applicant information including housing history and income. Review and verify documents provided by the applicant. Perform screening interviews for single adult applicants. Follow-up with applicants past housing resources to determine whether applicants can return to the community. Make an initial recommendation on applicants’ alternatives to shelter based on a total assessment of the individual’s situation.
Conduct field work, including interviews and meetings with primary tenants, landlords, building superintendent, and neighbors.
Perform all other necessary screenings of applicants who have housing options or other resources available in the community. Provide an initial assessment of applicant’s psychiatric and substance abuse history and work with a Behavior Health Specialist as needed.
Hours/Schedule: 2pm x 10pm Sunday – Thursday.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Excellent writing and communication, and computer skills. - Proficiency with CARES.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
765667
Posted until
04/14/2026
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
RESOURCE SPECIALIST
Experience Level:
Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
430 East 30 Street, New York N
Category:
Administration & Human Resources
RESOURCE SPECIALIST
