Resilience and Reliability Architect-Manager
Job Description
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Site Reliability Engineering (SRE) Architect / Consultant (M)
Description
• Site Reliability Engineering (SRE) is a modern way of delivering IT Operations by imbibing Software engineering principles in Service Delivery to reduce IT Risk to business, improve business resilience, attain predictability & reliability, optimize cost of IT Infra and Ops
• An SRE Architect / Consultant will help in designing the roadmap to SRE for Enterprise IT
• They will also implement various SRE Solutions across the enterprise / line-of-businesses
• They will be able to assess SRE Maturity of an IT Organization and provide strategy and roadmap to achieve higher maturity levels
Responsibilities
• Defining SLA/SLO/SLI for a product / service
• Engineering in resilient design and implementation practices into solutions as they go through the product life cycle
• Designing & implementing Observability Solutions to track, report, and measure SLA adherence
• Engineering out manual effort (Toil) through the development of automated processes and services (e.g., Automated Management of Systems, CI/CD improvements)
• Optimize Cost of IT Infra & Operations - FinOps
Typical Skills and Background
• 12+ years of experience in software product engineering principles, processes and systems
• Hands-on experience in Java / J2EE, one of web server (Apache Tomcat or IBM HTTP Server), one of the application servers (Tomcat/WebSphere), and any major RDBMS like Oracle
• Hands-on experience in at least one CI-CD (Azure DevOps, GitLab CI/CD, Jenkins) and IaC tools (Terraform, AWS CloudFormation, Ansible etc.)
• Experience in at least one cloud technology (AWS/Azure/GCP etc. and Docker, Pivotal, Kubernetes, OpenShift etc.) and its reliability tools (Azure AppInsight, CloudWatch, Azure Monitor etc.)
• Experience in Observability - APM tools (Dynatrace, AppDynamics etc.), metrics / log consolidation (Splunk) and ELK Stack
• Experience in Linux (RHEL) operating system performance monitoring parameters and their interpretation, commands used for monitoring
• Experience in Web Services, SOA, ESB (DataPower), RESTFul
• Defining NFRs and SLA/SLO/SLI agreement for a product / platform / services
• Knowledge on queuing models used, thread pools, request servicing processes etc.
• Knowledge of application design patterns, J2EE application architectures, Microservices, Spring boot & Cloud native architectures
• Proficiency in Java runtimes, Core Java, Garbage collection, JVM parameters tuning
• Experience in performance tuning on Application Servers (Tomcat/WAS)
• Experience in trouble shooting Performance / Scalability / Availability issues
• Thread dump, heap dump generation & analysis
• Knowledge on Query tuning and database architecture
• Knowledge at least one automation scripting language like Python
• Mastery of collaborative software development using Git, Jira, Confluence etc.
• AI/ML & Data Analytics knowledge and experience is a desirable
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
• The hourly pay range for this job, in the US, is $XXX per hour. Individual salaries are based on education, geographic location, and alignment to the market data.
• If you join EY full time after your internship, we offer a competitive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. In addition, our Total Rewards package for full time hires includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being
