Verified Job
IT / Software / Data Analyst
Resident Support Officers (Safety, Welfare and Security with Purpose) - Hawthorn
IT / Software / Data Analyst
#655814
Remote / WFH
Job Description
CONSTANT proudly partners with major and institutions across Australia. We are committed to Integrity, Community, Collaboration, Excellence and Inclusion.
As part of our commitment to and requirement under the National Higher Education Code to Prevent and Respond to Gender Based Violence, you will be asked to make certain discloses designed to ensure the safety of those we work to protect.
Looking for a Security Role with More Purpose?
If you’re an experienced security officer or people focused professional, who wants more than patrols and door checks then this could be the most rewarding role you’ll find.
CONSTANT is partnering with a leading Student Accommodation provider to deliver a modern approach to safety, one that’s centred on student welfare, wellbeing, and community.
You’ll use your unique experience and skills in safety, welfare and security, but you’ll also build genuine relationships and make a difference in the lives of students from around the world, integrating yourself to be part of a close-knit community.
Full time hours available, predominantly evenings and nights, with a variety of locations available.
Rotating roster available on Monday to Sunday across:
Shift 1: 4:30 pm – 23:30 pm
Shift 2: 23:30 pm – 06:30 pm
Shift 3: 6:00 pm – 11:00 pm
Shifts will be evenings/nights Monday to Sunday and will be discussed in more detail at phone screening stage of our recruitment process.
M-F $35.08
SAT $43.29
SUN $57.72
PH $72.15
What You'll be Doing
Build positive rapport with students through approachable, friendly engagement
Provide after-hours wellbeing support and respond to student concerns
Conduct presence-based walkthroughs (welfare and safety)
Assist with lockouts, general enquiries, and amenity access
Coordinate with on-call security or emergency services when required
Maintain accurate incident logs and reporting documentation
Support community-building and residential engagement initiatives
Liaise with university staff and residential life teams
Complete light administrative and concierge-style tasks
Collaborate with management, emergency services, and broader security teams
Uphold CONSTANT’s values: Integrity, Community, Collaboration, Excellence, and Inclusion
Who We’re Looking For
Professionals seeking to transition into a more community-oriented, student-focused environment.
It will beneficial if you have previously worked in allied health, education, youth work, hospitality, customer service, community services, multicultural support, or student support backgrounds.
Key Requirements
Current Victorian Security Licence (or equivalent interstate licence) or willingness to obtain
Nationally accredited First Aid & CPR certificates
Responsible Service of ******* (RSA)
Working With Children Check
Willingness to complete Trauma-Informed Care training and Mental Health Support training
Why Join CONSTANT?
Meaningful work supporting the wellbeing of the next generation
Inclusive, diverse, and supportive team culture
Full training and ongoing professional development
Access to our comprehensive Employee Assistance Program
Stable rostered hours with opportunities for career progression
CONSTANT is an Equal Opportunity Employer. We encourage applications from people of all cultures, backgrounds, genders, identities, and abilities.
Apply Now
If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you.
Master Licences: NSW 000103752 VIC 945-729-90S QLD 4201411 ACT 1702525 SA 286519 WA SA57652 TAS 21785
As part of our commitment to and requirement under the National Higher Education Code to Prevent and Respond to Gender Based Violence, you will be asked to make certain discloses designed to ensure the safety of those we work to protect.
Looking for a Security Role with More Purpose?
If you’re an experienced security officer or people focused professional, who wants more than patrols and door checks then this could be the most rewarding role you’ll find.
CONSTANT is partnering with a leading Student Accommodation provider to deliver a modern approach to safety, one that’s centred on student welfare, wellbeing, and community.
You’ll use your unique experience and skills in safety, welfare and security, but you’ll also build genuine relationships and make a difference in the lives of students from around the world, integrating yourself to be part of a close-knit community.
Full time hours available, predominantly evenings and nights, with a variety of locations available.
Rotating roster available on Monday to Sunday across:
Shift 1: 4:30 pm – 23:30 pm
Shift 2: 23:30 pm – 06:30 pm
Shift 3: 6:00 pm – 11:00 pm
Shifts will be evenings/nights Monday to Sunday and will be discussed in more detail at phone screening stage of our recruitment process.
M-F $35.08
SAT $43.29
SUN $57.72
PH $72.15
What You'll be Doing
Build positive rapport with students through approachable, friendly engagement
Provide after-hours wellbeing support and respond to student concerns
Conduct presence-based walkthroughs (welfare and safety)
Assist with lockouts, general enquiries, and amenity access
Coordinate with on-call security or emergency services when required
Maintain accurate incident logs and reporting documentation
Support community-building and residential engagement initiatives
Liaise with university staff and residential life teams
Complete light administrative and concierge-style tasks
Collaborate with management, emergency services, and broader security teams
Uphold CONSTANT’s values: Integrity, Community, Collaboration, Excellence, and Inclusion
Who We’re Looking For
Professionals seeking to transition into a more community-oriented, student-focused environment.
It will beneficial if you have previously worked in allied health, education, youth work, hospitality, customer service, community services, multicultural support, or student support backgrounds.
Key Requirements
Current Victorian Security Licence (or equivalent interstate licence) or willingness to obtain
Nationally accredited First Aid & CPR certificates
Responsible Service of ******* (RSA)
Working With Children Check
Willingness to complete Trauma-Informed Care training and Mental Health Support training
Why Join CONSTANT?
Meaningful work supporting the wellbeing of the next generation
Inclusive, diverse, and supportive team culture
Full training and ongoing professional development
Access to our comprehensive Employee Assistance Program
Stable rostered hours with opportunities for career progression
CONSTANT is an Equal Opportunity Employer. We encourage applications from people of all cultures, backgrounds, genders, identities, and abilities.
Apply Now
If you’re ready to bring your security experience — or your people skills — into a role where you can make a difference every shift, we’d love to hear from you.
Master Licences: NSW 000103752 VIC 945-729-90S QLD 4201411 ACT 1702525 SA 286519 WA SA57652 TAS 21785
