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Reservations Manager - Hunter St. Hospitality
Jobs
#710429
Full Time
Job Description
25% Food & Beverage Discount l Weekly Payroll
Access to Courses & Upskilling Programs via a Learning Management System
Paid Community Service Leave l Mental Health Programs
About Hunter St. Hospitality
Hunter St. Hospitality is seeking an experienced Reservations Manager to lead our central Reservations team on a full time basis.
Hunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets. Its brands include internationally recognised Rockpool Bar & Grill and The Cut Bar & Grill, critically acclaimed Spice Temple and Saké Restaurant & Bar, as well as Bar Patrón, Tailor Room, Sahtein, 24 York, 7 Alfred, Fratelli Fresh, El Camino Cantina, The Bavarian, Munich Brauhaus, Winghaus, SLICE, and Catch Fish and Chips.
About The Role
As Reservations Manager, you will oversee the day-to-day operations of our Reservations Department, driving seamless processes and exceptional guest service.
Key Responsibilities
Lead, mentor, and develop the reservations team to deliver exceptional service and operational efficiency
Oversee reservation systems (SevenRooms) and processes across all 40+ venues to maximise booking potential and guest satisfaction
Partner closely with venue teams to ensure a seamless end-to-end guest experience
Analyse reservation data and trends to optimise seating, capacity, and revenue opportunities
Maintain high standards of communication and problem resolution with both guests and internal stakeholders
What We’re Looking For
Minimum 2 year experience in a Reservations leadership role within Hospitality.
Strong proficiency in SevenRooms
Proven leadership capability with the ability to motivate and develop a team
Excellent organisational skills, with the ability to manage multiple venues simultaneously
Outstanding communication and stakeholder management skills
Ability to thrive in a fast-paced, high-volume environment
What We Offer
Career progression within a nationally recognised hospitality group
Exposure to premium and diverse dining concepts
Employee Assistance Program, F&B discounts, and paid community service leave
Structured training and development
A supportive, high-performing team environment
Flexibility across a rotating roster (reservations operate from 9am–9pm, 7 days)
Access to Courses & Upskilling Programs via a Learning Management System
Paid Community Service Leave l Mental Health Programs
About Hunter St. Hospitality
Hunter St. Hospitality is seeking an experienced Reservations Manager to lead our central Reservations team on a full time basis.
Hunter St. Hospitality is a leading Australian hospitality group, operating a diverse portfolio of over 40 venues across Sydney, Melbourne, Perth and other key markets. Its brands include internationally recognised Rockpool Bar & Grill and The Cut Bar & Grill, critically acclaimed Spice Temple and Saké Restaurant & Bar, as well as Bar Patrón, Tailor Room, Sahtein, 24 York, 7 Alfred, Fratelli Fresh, El Camino Cantina, The Bavarian, Munich Brauhaus, Winghaus, SLICE, and Catch Fish and Chips.
About The Role
As Reservations Manager, you will oversee the day-to-day operations of our Reservations Department, driving seamless processes and exceptional guest service.
Key Responsibilities
Lead, mentor, and develop the reservations team to deliver exceptional service and operational efficiency
Oversee reservation systems (SevenRooms) and processes across all 40+ venues to maximise booking potential and guest satisfaction
Partner closely with venue teams to ensure a seamless end-to-end guest experience
Analyse reservation data and trends to optimise seating, capacity, and revenue opportunities
Maintain high standards of communication and problem resolution with both guests and internal stakeholders
What We’re Looking For
Minimum 2 year experience in a Reservations leadership role within Hospitality.
Strong proficiency in SevenRooms
Proven leadership capability with the ability to motivate and develop a team
Excellent organisational skills, with the ability to manage multiple venues simultaneously
Outstanding communication and stakeholder management skills
Ability to thrive in a fast-paced, high-volume environment
What We Offer
Career progression within a nationally recognised hospitality group
Exposure to premium and diverse dining concepts
Employee Assistance Program, F&B discounts, and paid community service leave
Structured training and development
A supportive, high-performing team environment
Flexibility across a rotating roster (reservations operate from 9am–9pm, 7 days)
