Reservations Executive
Job Description
Courtyard by Marriott (Sindhu Bhawan Road), Ahmedabad, offers comfortable and enriching stays for both business and leisure travelers. With spacious rooms, convenient amenities, and easy access to Sarkhej - Gandhinagar Highway, our hotel provides unmatched flexibility. Our all-day dining destination, Aura, serves delicious breakfast and dinner options along with a variety of drinks. Guests can also enjoy outdoor dining spaces and stay connected with free Wi-Fi and our Go-Board technology. Additionally, we offer a well-equipped fitness center, indoor pool, and whirlpool to keep our guests refreshed and energized during their visit.
Role Description
This is a full-time on-site role as a Reservations Executive at Courtyard by Marriott, Ahmedabad (SBR). As a Reservations Executive, you will be responsible for managing reservations, ensuring customer satisfaction, providing excellent customer service, and generating sales. You will play a key role in assisting guests with booking rooms and answering any inquiries they may have related to their stay.
Qualifications
• Excellent communication skills
• Opera proficient
• Dedication to customer satisfaction
• Experience in reservations and customer service
• Strong sales skills
• Attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Flexibility in working hours
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality or related field
